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Runners Need Reviews

https://www.runnersneed.com/

Rated

Exceptional

93%

service satisfaction

95%

delivery satisfaction

97%

recommends

Service

4.7

Product

4.7

1,441

247

1,764

ratings over the past year

Displaying all 32,268 reviews

Trusted Customer

2 days ago

Date of purchase: 17/06/2025

Satisfied with delivery

Recommends

Delivery was really quick, I was impressed.

Product reviews

Trusted Customer

2 days ago

Date of purchase: 21/06/2025

Dissatisfied with delivery

Recommends

Satisfied with service

Well the item was delivered 4 days late from what they said but I think this is more on the delivery service company. However, the customer service of runna when I rang was very good. The shoes...

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Product reviews

Trusted Customer

2 days ago

Date of purchase: 17/06/2025

Recommends

Satisfied with service

Customer service was great. I visited the shop twice and on both occasions I was greeted immediately

Z T

Edinburgh

3 days ago

Date of purchase: 16/06/2025

Recommends

Satisfied with service

What Z T said about Runners Need:

Great service ! I booked to have my feet fitted properly I forgot the guy name he was so helpful ! I highly recommend Runners Need helps you to get a right shoes that fitted well for your runs.

Product reviews

Louise Leonard

London

3 days ago

Date of purchase: 20/06/2025

Recommends

Satisfied with service

What Louise Leonard said about Runners Need:

Helpful knowledgeable staff

Product reviews

Trusted Customer

3 days ago

Date of purchase: 15/06/2025

Satisfied with delivery

Recommends

Product reviews

Trusted Customer

4 days ago

Date of purchase: 16/06/2025

Recommends

Satisfied with service

Product reviews

Trusted Customer

4 days ago

Date of purchase: 19/06/2025

Satisfied with delivery

Recommends

Trusted Customer

6 days ago

Date of purchase: 17/06/2025

Satisfied with delivery

Recommends

Usual great service from Runners Need. Shoes were delivered when promised. Only criticism is that I ordered two items (shoes and insoles) and they arrived separately (wastefully) packaged - not to...

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Product reviews

Emily Bracken

Preston

6 days ago

Date of purchase: 17/06/2025

Satisfied with delivery

Recommends

What Emily Bracken said about Runners Need:

Dealt with them for the last few years. Excellent company

Product reviews

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About Runners Need

Runners Need is built on a philosophy of inspiration and self-improvement, coupled with the belief that it’s never too late to start running. Our founder, Chris Bould, instantly recognised the mental and physical benefits, and his personal discovery formed the foundation of Runners Need, the brand we know and love today. Now, with more than 50 stores and over 8 million active runners across the UK, we’re continuing our journey to inspire the next generation of runners, and we want you to join us.

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01174 562342

Unit 11 Kemble Business Park, Crudwell, Malmesbury, Wiltshire, Wiltshire, SN16 9SH, United Kingdom