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Runners Need Reviews

Rated
Exceptional

93%

service satisfaction

95%

delivery satisfaction

97%

recommends

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

1,559

267

41

14

26

1,907

ratings over the past year

Displaying all 32,219 reviews
PS
Pete Shelling
Cardiff
2 days ago
Date of purchase: 29/05/2025

Dissatisfied with delivery

Recommends

What Pete Shelling said about Runners Need:
The order was sent promptly, however, Runners Need were let down by their courier who delivered late against their own forecast and to the wrong address. The product supplied was unused, well...

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RB
Robert Bain
Croydon
3 days ago
Date of purchase: 25/05/2025

Recommends

Satisfied with service

What Robert Bain said about Runners Need:
The staff are very helpful, polite and knowledgeable. Being able to test a running shoe and get a GAIT analysis is a very good thing. The range of products though is fairly limited. I very much like...

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Trusted Customer
3 days ago
Date of purchase: 29/05/2025

Satisfied with delivery

Recommends

n/a
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0
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Trusted Customer
3 days ago
Date of purchase: 29/05/2025

Recommends

Satisfied with service

really good company, excellent customer service
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0
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Trusted Customer
3 days ago
Date of purchase: 29/05/2025

Recommends

Satisfied with service

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0
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FC
F CHEN
4 days ago
Date of purchase: 28/05/2025

Satisfied with delivery

Recommends

Satisfied with service

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0
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Trusted Customer
4 days ago
Date of purchase: 28/05/2025

Satisfied with delivery

Recommends

I'm a regular customer at Runners Need – Camden Town when I'm not shopping online. I really appreciate their professionalism. The store is quite small and not the most comfortable space, but the...

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Trusted Customer
4 days ago
Date of purchase: 28/05/2025

Satisfied with delivery

Recommends

Fantastic. I thought I ordered the wrong size, Popped into the Newcastle shop and the staff was amazing. The provide me with a wider size to compare, and finally I took home the same ones but with...

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GG
Gwen Grant
Falkirk
4 days ago
Date of purchase: 28/05/2025

Satisfied with delivery

Recommends

What Gwen Grant said about Runners Need:
Great website.and very fast efficient service from ordering to delivery.
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JS
Julia Sitkowski
4 days ago
Date of purchase: 28/05/2025

Recommends

Satisfied with service

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0
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About Runners Need
Runners Need is built on a philosophy of inspiration and self-improvement, coupled with the belief that it’s never too late to start running. Our founder, Chris Bould, instantly recognised the mental and physical benefits, and his personal discovery formed the foundation of Runners Need, the brand we know and love today. Now, with more than 50 stores and over 8 million active runners across the UK, we’re continuing our journey to inspire the next generation of runners, and we want you to join us.
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Unit 11 Kemble Business Park, Crudwell, Malmesbury, Wiltshire, Wiltshire, SN16 9SH, United Kingdom
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About Runners Need
Runners Need is built on a philosophy of inspiration and self-improvement, coupled with the belief that it’s never too late to start running. Our founder, Chris Bould, instantly recognised the mental and physical benefits, and his personal discovery formed the foundation of Runners Need, the brand we know and love today. Now, with more than 50 stores and over 8 million active runners across the UK, we’re continuing our journey to inspire the next generation of runners, and we want you to join us.