I was called quickly after purchase to arrange a delivery. The driver turned up when expected. Was friendly and efficient. Lifted a very heavy base on his own. Would let me help and placed it where...
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Katy
Rūma
3 years ago
Delighted to read this, we set ourselves high standards so it’s nice to know we are achieving them with great products and service!
Very good service.
Also Birmingham transport, who did delivery, were really good. Kept in contact with info on delivery, even with change of times due to traffic, and driver was very helpful.
Katy
Rūma
3 years ago
Thank you for taking the time to write us a review we really appreciate it!
The parasol stone holder we bought is nice but in order to assemble it you need a special tool not provided... Assembly was not easy in general
Nigel
Rūma
4 years ago
Sorry to read that you have had a difficult experience with assembly. We don't currently supply a tool with this base, but
we really appreciate your feedback and have have passed your comments onto our Product Development Team for future consideration.
We hope you managed in the end and if we can help in any way please call the Customer Support Team on 0330 4339899.
They did exactly what they said on the tin! Reasonably priced, well made and delivered and packaged efficiently.the delivery charge was not excessive. Good job!
Katy
Rūma
3 years ago
Thank you for taking the time to write us a review we really appreciate it!
Competitive price, really quick delivery, product delivered as stated
Katy
Rūma
3 years ago
Thank you for taking the time to write us a review we really appreciate it!
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Colette Acton
Ireland
4 years ago
Date of purchase: 10/04/2021
What Colette Acton said about Rūma:
Delighted with my purchase. Bought the black & white humbug ceramic lamp base and it is stunning. Fast, efficient delivery and the lamp base was very well packaged. Made it to Ireland in one piece...
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Katy
Rūma
3 years ago
Delighted to read this, we set ourselves high standards so it’s nice to know we are achieving them with great products and service!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
