Gate was damaged probably by deliver driver. Also gate where nailed was splintered. Gate was sent back but was dealt with very well by customer service.
First delivery was short of one package. Some of the wood was also damaged. Contacted customer service who were excellent and replacements and missing order items were dispatched. The quality of the...
All good. Lady on the phone when I had a problem due to a mistake by me was excellent. She should be held up to many other companies as an example of how to deal with customers in a friendly and...
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Product reviews
Date of purchase: 10/05/2023
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VJ
Vicky Jordan
2 years ago
Dissatisfied with delivery
What Vicky Jordan said about Ruby Group:
Having to chase orders up then arrive damaged . Will not use again
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.