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Ruby Group Reviews

https://www.ruby-group.co.uk

Offering one of the UK's largest stock of cladding, timber and decking we are bound to be able to help with your next project.

Service

Product

ratings over the past year

Displaying all 3,310 reviews

Olanrewaju

United Kingdom

4 years ago

Product reviews

Date of purchase: 13/07/2021

Jennifer

United Kingdom, Kingsbridge

4 years ago

What Jennifer said about Ruby Group:

Absolutely AMAZING customer service at a time when this seems to significantly lacking. Great wood at…

Absolutely AMAZING customer service at a time when this seems to significantly lacking. Great wood at a very competitive price. Super fast delivery.

Product reviews

Date of purchase: 10/07/2021

Andrew

United Kingdom, Hartlepool

4 years ago

What Andrew said about Ruby Group:

Excellent experience from start (placing the order) to finish (receipting the goods). Quality of the…

Excellent experience from start (placing the order) to finish (receipting the goods). Quality of the product was second to none.

Product reviews

Date of purchase: 13/07/2021

Neil

United Kingdom, Lochwinnoch

4 years ago

Product reviews

Date of purchase: 10/07/2021

Nicola

United Kingdom, Abingdon

4 years ago

Product reviews

Date of purchase: 12/07/2021

mike

United Kingdom, Polruan Fowey

4 years ago

Product reviews

Date of purchase: 06/07/2021

Richard

United Kingdom, Stonehaven

4 years ago

Product reviews

Date of purchase: 15/07/2021

Nigel

BexhillonSea, United Kingdom

4 years ago

Overall Satisfied

Recommends

Dissatisfied with delivery

Product reviews

Nikki Thomas

Ruby Group

4 years ago

Hello We have noticed that you've only scored us 6 out of 10 for your order and note your comments about the timber being very rough cut and wet. We are extremely sorry that you are not happy. Our timber is stored outside and so can arrive wet - we do try to warn customers on our website as it's dependant on weather conditions as the time of ordering. I can see that you order other treated timber - were you happy with this? Glad the delivery tracking was useful - that's good to know. We would however, like to ensure you are 100% satisfied with your order, so if you can just let me know about the rest of your timber, I can sort this out for you? Kind regards Nikki

Date of purchase: 15/07/2021

Wayne

United Kingdom, Gateshead

4 years ago

Product reviews

Date of purchase: 15/07/2021

GRAHAM

United Kingdom

4 years ago

Product reviews

Date of purchase: 15/07/2021

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Padstow Wooden Garden Featheredge Gate (2.1m High) - 750mm / Hinge on the Left

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Ruby Group Reviews

Shebbear Featheredge Entrance Gate (Pair)More reviews of this product (20)View product website

T&G Home-Grown Cedar - 1.8mMore reviews of this product (15)View product websitePros: Absolutely AMAZING customer service at a time when this seems to significantly lacking. Great wood at a very competitive price. Super fast delivery. Cons: Nothing at all!

T&G Treated Redwood 121mm x 15mm - 1.8mMore reviews of this product (225)View product websitePros: Fast delivery, excellent quality of product.

Rebated Fence Capping Rails - 2.4mMore reviews of this product (245)View product websiteBrilliant quality looking addition to a fence and great service 👍

4" x 1" Pressure Treated Timber - 3.6mMore reviews of this product (60)View product websiteBrilliant service

3" x 2" Pressure Treated Timber - 2.4mMore reviews of this product (113)View product websiteVery good fast delivery

Shiplap Treated Redwood 150mm x 15mm - 2.4MMore reviews of this product (401)View product websiteDelivery time was a few days longer than first indicated, but was not a problem to me. The delivery driver was very friendly.

4" x 1" Pressure Treated Timber - 3.0mMore reviews of this product (60)View product websiteThe wood is VERY rough cut. It is also saturated with water making it difficult to cut notched joints therein. Too soon to tell whether it will remain true or will warp. The delivery driver was...Read more

Loglap Treated Redwood 121mm x 21mm - 3.6mMore reviews of this product (129)View product websiteReally happy with my purchase

Rebated Fence Capping Rails - 2.4mMore reviews of this product (245)View product website

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