Extremely efficient service from beginning to end.
Product reviews
Date of purchase: 09/08/2021
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Greg
Fleet, United Kingdom
4 years ago
Overall Dissatisfied
Does not recommend
Dissatisfied with delivery
Product reviews
Nikki Thomas
Ruby Group
4 years ago
Hello
We are very sorry to hear that your timber was very wet when it arrived. Unfortunately, we do store our timber outside and we do mention this on our website so apologies if you didn't see this.
However, we don't wish anyone to be anything less than 100% satisfied with their order and we would like to offer you a 5% partial refund on this order as a gesture of goodwill. If you would like to accept, please let me know and I will get this sorted for you immediately.
Kind regards
Nikki
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.