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Ruby Group Reviews

https://www.ruby-group.co.uk
Rated
Excellent

Offering one of the UK's largest stock of cladding, timber and decking we are bound to be able to help with your next project.

83%

delivery satisfaction

100%

recommends

Service
4.5
/5
Product
4.6
/5

5

4

3

2

1

259

53

14

10

14

350

ratings over the past year

Displaying all 3,311 reviews
Trusted Customer
1 day ago

Satisfied with delivery

Extremely helpful, a great experience.
Date of purchase: 28/01/2024
0
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AN
Andrew
Dorset
1 month ago

Dissatisfied with delivery

What Andrew said about Ruby Group:
They resolved an issue amicably within 24 hours.
Date of purchase: 02/03/2024
0
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DL
David Luscombe
1 month ago

Satisfied with delivery

What David Luscombe said about Ruby Group:
Good communication and price. Gate turned up on time and looks well made.
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Adam Fiddy
Ruby Group
1 month ago
Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your gate! Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support
Product reviews

Date of purchase: 31/12/2023
0
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Trusted Customer
2 months ago

Satisfied with delivery

Service & delivery was prompt and as promised.
Trusted Customer
1 month ago
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Adam Fiddy
Ruby Group
1 month ago
Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your log lap timber Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support
Product reviews

Date of purchase: 22/02/2024
0
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Trusted Customer
1 month ago

Satisfied with delivery

This order was delivered very quickly and in perfect condition. All my other dealings have been excellent with Ruby
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Adam Fiddy
Ruby Group
1 month ago
Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your Cedar Timber Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support
Product reviews

Date of purchase: 05/03/2024
0
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SB
Sarah Brenton
1 month ago

Satisfied with delivery

What Sarah Brenton said about Ruby Group:
Quality of panels excellent, although more expensive than other options - the benefit was being able to buy exact size so worth the premium,
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Adam Fiddy
Ruby Group
1 month ago
Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your Panels Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support
Product reviews

Date of purchase: 04/03/2024
0
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Trusted Customer
1 month ago

Satisfied with delivery

Excellent.
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Adam Fiddy
Ruby Group
1 month ago
Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your corner trim. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support
Product reviews

Date of purchase: 04/03/2024
0
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HK
Harry Kelly
Portsmouth
1 month ago

Dissatisfied with delivery

What Harry Kelly said about Ruby Group:
Customer service was very helpful
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Adam Fiddy
Ruby Group
1 month ago
Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We are sorry that the wood arrived wet, please be assured that this will not impact the integrity of the wood. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support
Date of purchase: 04/03/2024
0
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Trusted Customer
1 month ago

Dissatisfied with delivery

I didn’t receive a response to my email but otherwise ok.
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Adam Fiddy
Ruby Group
1 month ago
Hello there, Thank you so much for your review. Your feedback means a lot to us. I am so sorry that you did not receive a response to your email. I can see that when you contacted us, we actioned the replacement for you without delay but unfortunately the reply was left in drafts. Please forgive this mistake and do let us know if there is anything else we can do for you! Many thanks again Genei
Product reviews

Date of purchase: 03/03/2024
0
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Trusted Customer
1 month ago

Dissatisfied with delivery

The product I received was sawn timber and we could not use it. The advert said planned. Cost money for nothing and is still sitting in our yard. Avoid this company
Product reviews

Date of purchase: 04/03/2024
0
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About Ruby Group
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.
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01409231763
Burdon Lane, Highampton, Beaworthy, Devon, EX21 5LX, United Kingdom
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About Ruby Group
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.