I recently bought a yellow glass decanter and 2 matching glasses. Although the process of ordering and delivery was efficient the decanter arrived with a chip in it. It looked as though this had...
Thank you for taking the time to send us your feedback following your order.
We sincerely apologise that the item ordered was unfortunately not available due to a stock tracking error, but I do hope you are enjoying the other item ordered, and appreciate you letting us know your thoughts.
Please do get in touch with any further comments, also at mailorder@royalacademy.org.uk or on 0800 634 6341.
Product reviews
Lucy
Royal Academy of Arts
9 years ago
Thank you for letting us know your feedback and we sincerely apologise for the inconvenience and disappointment caused by this item being unavailable.
Please do let us know any further comments you would like to share with us at mailorder@royalacademy.org.uk or 0800 634 6341.
Having such an effective sales website for a venue like the Royal Academy is incredibly useful for people like me who don't get to travel all the way there and would like to purchase items relating...
Product arrived very quickly and in good condition. Very efficient service.
Product reviews
Date of purchase: 23/04/2016
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Guest
London
10 years ago
What Guest said about Royal Academy of Arts:
I made contact by phone and left a message regarding a book I was seeking,I got a prompt call back,and was told the book I sought was now sadly sold out.The book accompanied the 2014 Moroni...
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.
We sincerely apologise that the item ordered was unfortunately not available due to a stock tracking error, but I do hope you are enjoying the other item ordered, and appreciate you letting us know your thoughts.
Please do get in touch with any further comments, also at mailorder@royalacademy.org.uk or on 0800 634 6341.