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Rated
Exceptional
Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

150

15

2

3

2

172

ratings over the past year

Displaying all 2,214 reviews
PW
Pam Wickham
Oxfordshire
3 months ago
Date of purchase: 01/02/2025
What Pam Wickham said about Rose & Grey:
Excekkent
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Trusted Customer
3 months ago
Date of purchase: 01/02/2025
Furniture - good; service and communication - good; delivery - good. 5/5 purchase. Rose and Grey items are obviously expensive as they are of premium quality - if money were no object I would fill my...

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Trusted Customer
3 months ago
Date of purchase: 29/01/2025
A first rate experience from ordering to delivery.
In one word - perfect! I even spoke by telephone to ally my fears regarding the height of the stools, and the staff were incredibly patient and helpful.
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Erika
London
3 months ago
Date of purchase: 29/01/2025
What Erika said about Rose & Grey:
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John Cockburn
Dereham
3 months ago
Date of purchase: 29/01/2025
What John Cockburn said about Rose & Grey:
1st class
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JH
James Harden
London
3 months ago
Date of purchase: 25/01/2025
What James Harden said about Rose & Grey:
Love my new platter!
Great service, fast confirmation of my order, quickly dispatched a speedy delivery!
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Mairi Beaton
Inverness
4 months ago
Date of purchase: 19/01/2025
What Mairi Beaton said about Rose & Grey:
Delighted - as expected!
Excellent service apart from longer dispatch time.
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Joanna
Rose & Grey
4 months ago
Thank you for your kind review, we are glad to hear you are happy with our service and appreciate your patience with the delivery of your order! x
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Nicola Morris
Burford
4 months ago
Date of purchase: 17/01/2025
What Nicola Morris said about Rose & Grey:
Beautiful rug
I had to get in touch to check the status of my order as there was a delay between placing the order and hearing from the delivery team. Customer services responded promptly which was appreciated.
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Joanna
Rose & Grey
4 months ago
Thank you for your patience while we sorted the delivery delay, we appreciate it! x
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Trusted Customer
4 months ago
Date of purchase: 19/01/2025
Products exceptional- had to chase delivery
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Joanna
Rose & Grey
4 months ago
Thank you for your review! We are happy to hear you love your new lamp - lovely choice! We appreciate your patience while we sorted the delivery out. Love, Rose & Grey x
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Trusted Customer
4 months ago
Date of purchase: 16/01/2025
A very disappointing purchase
I looked at the website for details for return. I would have had to a pay postage which I dont think is reasonable. As it was a heavy product it didn't seem worth it. Id been out of pocket. I wrote...

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Joanna
Rose & Grey
4 months ago
Thanks for your feedback. Sorry to hear you are disappointed with our returns policy. As a smaller family run company, we are not yet in the position to offer free returns but we are transparent about all returns costs so hopefully you were aware of these before you placed your order. I can't see that you have emailed us to discuss this so we'll pop you an email now to see if we can help with anything Love from all at Rose & Grey x
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About Rose & Grey
Love the space you're in with Rose & Grey- an inspiring UK online boutique that brings together a gorgeous range of contemporary furniture, vintage homeware and beautiful designer gifts. Carefully selected and globally sourced, the full range of homeware embraces our best selling velvet furniture , distressed leather furniture, as well as mirrors, art prints, wallpapers, wall-art, storage, lighting, rugs, cushions and gifts.
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31 Atlantic Street, Altrincham, Cheshire, WA14 5FA, United Kingdom
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About Rose & Grey
Love the space you're in with Rose & Grey- an inspiring UK online boutique that brings together a gorgeous range of contemporary furniture, vintage homeware and beautiful designer gifts. Carefully selected and globally sourced, the full range of homeware embraces our best selling velvet furniture , distressed leather furniture, as well as mirrors, art prints, wallpapers, wall-art, storage, lighting, rugs, cushions and gifts.