Rose & Grey Reviews

So sorry your metal bird arrived in that way . We take great pride in packaging products appropriately. Unfortunately the sticker is applied by the supplier before the product reaches us but I can understand how frustrating it can be when stickers are hard to remove. I'm aware that this was an item reduced in the sale so it may have been on our shelves for some time but we would still not want it to arrive with you in a dusty condition. I'm glad you love the product itself and I'm sure it looks fantastic in your home. regards Guy Rose and Grey

Apologies for this. We have just joined FeeFo so that our customers can see independent reviews of our service and products and feedback on their experiences. This will help us to continually improve our service and product range. Review emails will now come out 3 weeks after the purchase to take account of furniture orders like yours were there is a 2-3 week lead time. Apologies also that your chair delivery was cancelled this week. This is very rare and not the experience we want you to have. Your chair is being picked up by our couriers tomorrow who will be in touch to arrange delivery next week. Kind Regards Guy Rose and Grey