What Mrs Brenda Marshall said about Rooks Matthews Sayer Home Conveyancing:
I was verry happy with the service .
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Trusted Customer
Feefo Verified
7 months ago
Making things a bit easier
Diane was very helpful. She made everything easy for us.
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Trusted Customer
Feefo Verified
7 months ago
Briary Lane
All good.
What I expected from this company.
Could do with a little more communication but on the whole good.
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MA
Mr Craig Arden
Feefo Verified
GBR
7 months ago
What Mr Craig Arden said about Rooks Matthews Sayer Home Conveyancing:
Informed.
Excellent, Shirley kept me informed all the way. The process was delayed due to the seller having a bereavement. We only found out towards the end of the process, but Shirley chased for me.
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Trusted Customer
Feefo Verified
7 months ago
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Trusted Customer
Feefo Verified
7 months ago
Perfect
Great advice from Wendy and Angela. The genuinely showed an interest in the process and if they didn't know something they would find out.
Would 100% recommend using the Ashington office again.
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MW
Mr Michael Wilson
Feefo Verified
GBR
8 months ago
What Mr Michael Wilson said about Rooks Matthews Sayer Home Conveyancing:
Sale of Property Services
From beginning to end, the full team provided an excellent service. Any queries were dealt with quickly and professionally. The team supported us in obtaining solicitors for our sale and have to say...
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Trusted Customer
Feefo Verified
8 months ago
House Sale
Superb service, very well run professional office, couldn’t thank them enough.
Five star .
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Trusted Customer
Feefo Verified
8 months ago
Shirley was exception in all the process we went through would definitely recommend her for the service she provided
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Mrs Kate Thompson
Feefo Verified
GBR
8 months ago
What Mrs Kate Thompson said about Rooks Matthews Sayer Home Conveyancing:
Extremely Poor Service - Would Not Recommend
I cannot recommend this firm based on my recent conveyancing experience. The service was appalling from start to finish, with communication being the biggest issue throughout. Which I believe slowed...
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Zoe
Rooks Matthews Sayer Home Conveyancing
8 months ago
Thank you for taking the time to share such detailed feedback. We’re very sorry to hear about your experience and the difficulties you faced with communication throughout your sale and purchase. We understand how stressful this must have been, especially when updates were hard to obtain. Your comments are being taken seriously and will be shared with the management team for review. We’ll also ensure your formal complaint is followed up promptly.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.