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Rooks Matthews Sayer Home Conveyancing Reviews

https://www.rookmatthewssayer.co.uk/conveyancing-services/

Rated

Excellent

Service

ratings over the past year

Displaying all 120 reviews

Trusted Customer

27 days ago

Date of purchase: 20/06/2025

Bare minimum service

Communication was quite poor. Some emails were not answered. Different people at different times. A single point of contact for all communication would be better. I felt that our needs were not...

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Mr Kevin Harmison

Morpeth

27 days ago

Date of purchase: 20/06/2025

What Mr Kevin Harmison said about Rooks Matthews Sayer Home Conveyancing:

House sold very smoothly with no hassle.

Very professional helpful people.

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Trusted Customer

27 days ago

Date of purchase: 17/06/2025

Excellent service throughout the buying and selling process

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Trusted Customer

1 month ago

Date of purchase: 12/06/2025

Thanks Rachael

Rachael was excellent, she was always on time with calls and quick to respond to queries by email or phone. She was very detailed and worked hard to get us to completion date as quick as possible,...

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Steven

Newcastle Upon Tyne

1 month ago

Date of purchase: 05/06/2025

What Steven said about Rooks Matthews Sayer Home Conveyancing:

Very slow responding, poor overall service, constantly having to chase to get things finalised..

Zoe

Rooks Matthews Sayer Home Conveyancing

1 month ago

Thank you for your feedback. We’re sorry for the delays and inconvenience you experienced. We’re committed to improving and appreciate you bringing this to our attention.

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Trusted Customer

1 month ago

Date of purchase: 27/05/2025

Wouldnt use again.

Managed to get done in the end however there was a lack of communication from Taylor Rose, they never responded in detail to any questions we had, they never provided us with an update unless we...

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Trusted Customer

2 months ago

Date of purchase: 06/05/2025

Worst experience

From the sale of my house to the purchase was an absolute disgrace, communication was terrible, no one answered the phone or replied The way everything went was amateur, leaving things until the...

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Kirsty

Rooks Matthews Sayer Home Conveyancing

2 months ago

We’re very sorry to hear about your experience and the stress it caused. This is far from the standard we aim to deliver. Your feedback highlights serious concerns, and we’ll be addressing them internally to ensure others don’t face similar issues. Thank you for taking the time to share this.

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Trusted Customer

2 months ago

Date of purchase: 01/05/2025