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Rooks Matthews Sayer Home Conveyancing Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 197 reviews

Mr Richard lewis

Feefo Verified

Prudhoe

1 year ago

What Mr Richard lewis said about Rooks Matthews Sayer Home Conveyancing:

House purchase

Kept up to date with the progress of the purchase of the house and what would be happening next. When there was a problem, they informed me of the delay and gave me an idea how long it would take....

Mrs Margaret Aitchison

Feefo Verified

Whitley Bay

1 year ago

What Mrs Margaret Aitchison said about Rooks Matthews Sayer Home Conveyancing:

Friendly and efficient

From the start, we felt welcome in the office. All the staff are friendly as well as efficient and hard-working. They kept us informed and made sensible suggestions when we hit difficulties.

Trusted Customer

Feefo Verified

1 year ago

Staff couldn’t be more helpful. They were compassionate in their job.

Everyone at Rook Matthew Sayer was helpful and friendly. The photographs took of my home were beautiful. They helped me with the sale of my old house and purchase of my new home. The Sales...

Trusted Customer

Feefo Verified

1 year ago

Great Service

Leanne was informative, gave sound advice and kept me up to date on where we were along the process.

Trusted Customer

Feefo Verified

1 year ago

Quick and Efficient

I required speedy conveyancing (2wks on a purchase) Diane and the team at RAW Clark were able to achieve this. Throughout the process, I was kept informed of progress and requirements. Wouldn’t...

Trusted Customer

Feefo Verified

1 year ago

Lack of communication. No reply to emails or telephone calls.

Kirsty

Rooks Matthews Sayer Home Conveyancing

1 year ago

Thank you for taking the time to leave your feedback, we take customer service very seriously and if you wish to discuss this matter further please do not hesitate in reaching out to your conveyancing firm directly, they will be able to look into your specific case and respond accordingly, kind regards, Connells Group.

Mr Trevor Cavanagh

Feefo Verified

1 year ago

What Mr Trevor Cavanagh said about Rooks Matthews Sayer Home Conveyancing:

The service was second to none and I would recommend them to anyone

Trusted Customer

Feefo Verified

1 year ago

Not to be recommended

Do not use the solicitors recommended. Look for a local solicitor. This firm was not one I would return to or recommend. Slow and quite an embarrassing lack of expertise. I would wholeheartedly...

Kirsty

Rooks Matthews Sayer Home Conveyancing

1 year ago

Thank you for taking the time to leave a review. We are unable to discuss case specific details in a public forum, but we are aware of your complaint and will be in touch in line with our complaints procedure. Gilson Gray

Mrs Dorris Dooms-English

Feefo Verified

1 year ago

What Mrs Dorris Dooms-English said about Rooks Matthews Sayer Home Conveyancing:

RMS re

The staff were helpful, knowledgeable and very pleasant. I would have preferred to have more updates even if progress was slow. I sometimes felt I was in a void

Ms Sheila Drew

Feefo Verified

1 year ago