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Rated
Excellent

The UK’s leading turf grower and supplier of Britain’s Finest Turf and market leading high quality topsoils and barks.

Service
4.5
/5
Product
4.5
/5

5

4

3

2

1

395

52

26

5

29

507

ratings over the past year

Displaying all 7,275 reviews
Trusted Customer
12 years ago
Date of purchase: 22/04/2013
The soil arrived very late in the day and I had to ring, as advised…
The soil arrived very late in the day and I had to ring, as advised by the company, to ensure it was still actually on its way. Having contacted the driver, they responded quickly to reassure that...

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Trusted Customer
12 years ago
Date of purchase: 27/04/2013
Ordered online, easy system to use, delivery on date requested, driver very good offloading as…
Ordered online, easy system to use, delivery on date requested, driver very good offloading as requested, turf good quality, established and looking good. Overall a good experience and I would not...

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Rolawn
Rolawn
11 years ago
Thank you for taking the time to leave us your feedback. I will ensure your comments are passed onto the relevant members of the team. Emily Kirkland 0845 6046060
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Trusted Customer
12 years ago
Date of purchase: 30/04/2013
one small delivery, primpt efficient and very obliging delivery driver
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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
The website is very informative, particularly the how to videos. Then the customer service was…
The website is very informative, particularly the how to videos. Then the customer service was just as good.
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Rolawn
Rolawn
11 years ago
Thank you very much for your feedback. We really appreciate your comments, which have been passed onto the relevant members of the team. If we can offer any further assistance in the future, please don't hesitate to get in touch. Emily Kirkland 0845 6046060
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Trusted Customer
12 years ago
Date of purchase: 26/04/2013
Product was badly packaged so some of the feed leaked on the way.
Product was badly packaged so some of the feed leaked on the way.
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Rolawn
Rolawn
11 years ago
I'm sorry to hear your delivery did not arrive in tact, and have tried to contact you today as I would appreciate some further information so that I can fully investigate this. I look forward to hearing from you. Emily Kirkland 0845 6046060
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Trusted Customer
12 years ago
Date of purchase: 22/04/2013
Arrived as stated helpful driver.
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Trusted Customer
12 years ago
Date of purchase: 28/04/2013
One bag was delivered on a broken pallet which meant that it was left in…
One bag was delivered on a broken pallet which meant that it was left in the road outside our garden - this was not good.
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Rolawn
Rolawn
11 years ago
I am sorry to hear that you experienced some issues with delivery on this occasion. Your comments have been passed to our Distribution Team and will help us to improve our service. Please do not hesitate to contact us on 0845 604 6060 if you require any further assistance. Emily Kirkland 0845 6046060
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Trusted Customer
12 years ago
Date of purchase: 28/04/2013
very good service
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Trusted Customer
12 years ago
Date of purchase: 28/04/2013
we had a delivery problem because the product was delivered in an unnecessarily large vehicle…
we had a delivery problem because the product was delivered in an unnecessarily large vehicle which was unable to get closer to the intended delivery point than about 500 metres. We had to enlist the...

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Rolawn
Rolawn
11 years ago
Thank you for your feedback. The majority of our deliveries to domestic customers are made on 18 tonne vehicles, and whilst most deliveries are made without a hitch, we do understand that this delivery method is not suitable for everyone. As such we are continually reviewing the delivery information on our website. Should you require further Rolawn products in the future, please don't hesitate to contact me to discuss the different options available to you. Emily Kirkland 0845 6046060
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Trusted Customer
12 years ago
Date of purchase: 24/04/2013
They were very helpful in arranging delivery in a smaller vehicle as we had restricted…
They were very helpful in arranging delivery in a smaller vehicle as we had restricted access
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About Rolawn
Rolawn is the UK’s leading turf grower and supplier of Britain’s Finest Turf. We are also renowned for our market leading high quality topsoils and barks.
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The Airfield, Seaton Ross, York, North Yorkshire, YO42 4NF, United Kingdom
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About Rolawn
Rolawn is the UK’s leading turf grower and supplier of Britain’s Finest Turf. We are also renowned for our market leading high quality topsoils and barks.