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Rointe UK Reviews

Rated
Excellent

Efficient electric heating solutions for warmth and comfort. Specialists in electric radiators, towel rails and water heaters.

Service
4.5
/5
Product
4.5
/5

5

4

3

2

1

54

13

5

1

4

77

ratings over the past year

Displaying all 2,572 reviews
JO
John
Sandwich, Kent
2 months ago
Date of purchase: 06/04/2024
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Customer Service
Rointe UK
2 months ago
Thank you so much ! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!
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Trusted Customer
2 months ago
Date of purchase: 28/03/2024
I ordered through a Rointe partner electrical supplier (Rexel Ltd, Dundee), cannot order direct from Rointe, but both are easily contactable over the phone and helpful when required. I collected my pu
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Customer Service
Rointe UK
2 months ago
Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!
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Trusted Customer
2 months ago
Date of purchase: 03/04/2024
The WhatsApp Customer Service is quick to respond but still overall the product is difficult to programme and we are having to ask for professional help. Please try and simplify instructions.
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Customer Service
Rointe UK
2 months ago
Thank you so much ! We appreciate you sharing with us your experience with our products and services. We'll take into account your experience to keep improving our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!
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PJ
pjohnston382
2 months ago
Date of purchase: 02/04/2024
What pjohnston382 said about Rointe UK:
Wonderful purchase. Would recommend
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Customer Service
Rointe UK
2 months ago
Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!
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Trusted Customer
3 months ago
Date of purchase: 09/03/2024
Not a smart timer. The settings are tricky so contacted customer support. They have confirmed that you cannot set the timer to any time that you want, it can only switch on and off on the hour. I want
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Customer Service
Rointe UK
3 months ago
Good afternoon. I am sorry that you are not satisfied with the way our radiators work and that they can only be programmed by the hour. Rointe cannot offer you a solution to this, I am sorry. Your opinion is very important to us, which is why we take into account this possibility of an adjustment in non-precise times for future developments. If you have any further comments, please send them to gestionqos@rointe.com
Trusted Customer
2 months ago
Being able to program a heater by the minute or hour is not 'non-precise times' every other thermostat in my house (Infra-red mirrors - Electric Underfloor) are all programmable to the exact times I want.. There are other radiators on the market that do have proper smart systems/timer so you can set them up to work efficiently and help reduce costs. REGRET buying the Rointe. I am about to order 5 radiators from a supplier that understands how to build an efficient system.
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ST
stewarttennant
3 months ago
Date of purchase: 13/03/2024
What stewarttennant said about Rointe UK:
Excellent quality with good instructions and easy warranty registration
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Customer Service
Rointe UK
3 months ago
Hello! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!
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VE
veronicajeanthomas
3 months ago
Date of purchase: 13/03/2024
What veronicajeanthomas said about Rointe UK:
Efficient and helpful,
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Customer Service
Rointe UK
3 months ago
Hello Veronica, we appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!
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DA
daveryland
3 months ago
Date of purchase: 06/03/2024
What daveryland said about Rointe UK:
Excellent product and service from Rointe.
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Customer Service
Rointe UK
3 months ago
Thank you very much for your review! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!
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Trusted Customer
3 months ago
Date of purchase: 25/02/2024
Purchased through local retailer, excellent service
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Customer Service
Rointe UK
3 months ago
Thank you very much for your review! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!
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Trusted Customer
4 months ago
Date of purchase: 19/02/2024
Bought from heater shop. Less than 24 hours from purchase it was at our home.
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Customer Service
Rointe UK
3 months ago
Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!
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About Rointe UK
Rointe are a trusted manufacturer of electric solutions for space and water heating. We provide technologically advanced, energy-efficient systems that create comfortable homes without excessive consumption or unnecessary costs. Specialists in easy to install, smart electric radiators, towel rails, unvented water heaters and heat pumps, alongside underfloor heating.
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Unit A3 Hampton Business Park, Club Way, Hampton, Hertfordshire, PE7 8JA, United Kingdom
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About Rointe UK
Rointe are a trusted manufacturer of electric solutions for space and water heating. We provide technologically advanced, energy-efficient systems that create comfortable homes without excessive consumption or unnecessary costs. Specialists in easy to install, smart electric radiators, towel rails, unvented water heaters and heat pumps, alongside underfloor heating.