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Rointe Reviews | Trusted Verified Reviews in the UK & Ireland

TO

tony

Berkshire

1 day ago

Date of purchase: 16/09/2024

What tony said about Rointe UK:

No service received as purchased through Heater Shop. Rointe Web chat on queries during product registration was helpful.

Customer Service

Rointe UK

1 day ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Product reviews

Look great in situ. Purchased via Heater Shop at a much lower price than that on the Rointe website - always disappointing finding products cheaper through a retailer than the manufacturer. Product re

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Installation : Excellent

Efficiency : Good

Programming : Substandard

Value : Excellent

Customer Service

Rointe UK

1 day ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

0

Trusted Customer

6 days ago

Date of purchase: 05/09/2024

I had no concerns about my purchase & the delivery thereof.

Customer Service

Rointe UK

1 day ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Product reviews

What's to say - they are made by a very reputable manufacturer. They are well made, look good & should do a good job in situ.

Installation : Excellent

Efficiency : Excellent

Programming : Excellent

Value : Excellent

Customer Service

Rointe UK

1 day ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

0

BI

billd

Crieff

8 days ago

Date of purchase: 03/09/2024

Customer Service

Rointe UK

1 day ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Product reviews

Installed ready for Winter so no experience so far other than initial setting up. The heaters look great and the concept is fine, however the setup literature, videos etc look nice but try using them,

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Installation : Exceptional

Programming : Good

Customer Service

Rointe UK

1 day ago

Good Morning, We're really sorry for any inconvenience caused. You can use the following link to try to solve any question with some videos that we've prepared (https://rointe.com/uk/customer-support/rointe-connect-app-support/). If you have more questions, please contact our technical support team so we can help you on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

0

Trusted Customer

15 days ago

Date of purchase: 03/09/2024

Customer Service

Rointe UK

1 day ago

Thank you so much ! We appreciate you sharing with us your experience with our products. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Product reviews

0

Trusted Customer

1 month ago

Date of purchase: 17/08/2024

The first unit should never have been shipped to a customer - how did this happen? Getting a replacement was a tedious slog but ultimately successful. The pre sale technical help was very helpful in

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Customer Service

Rointe UK

1 month ago

Hello, Thank you so much for your review. We're sorry for any inconvenience caused in the delivery and the replacement process. We hope that you enjoy our product and that if you have any question you contact to our support team at 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Product reviews

The first unit arrived with damage to the rear metal structure (in packaging with no damage, so not sure how it escaped inspection?) so was returned and a replacement supplied after many emails. The s

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Installation : Excellent

Efficiency : Excellent

Programming : Good

Value : Excellent

Customer Service

Rointe UK

1 month ago

Thank you so much for your review. We're sorry for any inconvenience caused in the delivery and the replacement process, our products undergo continuous quality checks so we find it unusual that your product was damaged, we apologise. We hope that you enjoy our product and that if you have any question programming your product you contact to our support team at 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

0

MD

mdes

Devizes

2 months ago

Date of purchase: 10/07/2024

What mdes said about Rointe UK:

Quick turnaround

Customer Service

Rointe UK

1 month ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Product reviews

Good product, appealing design and ease of set up. Can recommend without hesitation.

Installation : Exceptional

Efficiency : Exceptional

Programming : Exceptional

Value : Exceptional

Customer Service

Rointe UK

1 month ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

0

BI

bigtalljim

2 months ago

Date of purchase: 27/06/2024

What bigtalljim said about Rointe UK:

Order and delivery fine.

Customer Service

Rointe UK

2 months ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Product reviews

All good except I am struggling to set up Frost protection. Managed it on 4 of my rads. But latest 2 I just can't program frost when I don't want eco or comfort. Weird.

Installation : Exceptional

Efficiency : Excellent

Programming : Excellent

Value : Excellent

Customer Service

Rointe UK

2 months ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

0

JF

Jamie farmer

Tamworth

2 months ago

Date of purchase: 26/06/2024

Customer Service

Rointe UK

2 months ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Product reviews

Fitted loads of these and they are probably the best heater you can buy

Installation : Excellent

Efficiency : Exceptional

Programming : Excellent

Value : Good

Customer Service

Rointe UK

2 months ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

0

Trusted Customer

3 months ago

Date of purchase: 10/06/2024

Not used the service

Customer Service

Rointe UK

3 months ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Product reviews

An effective heater but programming a bit difficult.

Installation : Excellent

Efficiency : Excellent

Programming : Good

Value : Excellent

Customer Service

Rointe UK

3 months ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

1

Trusted Customer

3 months ago

Date of purchase: 26/05/2024

Great product.

Customer Service

Rointe UK

3 months ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Product reviews

0

Rointe UK Reviews

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