They listened to what we wanted, found the product, were great with the paperwork. Were also very polite, helpful and answered all our questions promptly. We felt their fee for everything they did...
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Trusted Customer
Feefo Verified
7 years ago
Highly recommended - a professional, efficient and effective service.
3
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RO
Robert Owen
Feefo Verified
7 years ago
What Robert Owen said about RockHopper:
excellent service.
Very professional service and with knowledgeable staff who were approachable and dealt with my inquiries promptly and efficiently.
2
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MI
Michael
Feefo Verified
Essex
7 years ago
What Michael said about RockHopper:
Helpful, Resourceful and successful!
The team were really helpful and resourceful when listening to my requirements and finding a suitable mortgage for my circumstances. I was pleased with the LTV result and the interest they found me.
2
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VB
Vanessa Barnes
Feefo Verified
7 years ago
What Vanessa Barnes said about RockHopper:
Everything was explained easily, always there to help and very knowing of the market. Made getting this mortgage a pleasure.
Thank you David and Troy
1
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Trusted Customer
Feefo Verified
7 years ago
Good friendly service
1
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Trusted Customer
Feefo Verified
7 years ago
Excellent customer service, I would highly recommend.
All of the staff at Rockhopper that I spoke to during my mortgage application were knowledgeable and extremely helpful. They replied to emails and phone calls as soon as they could and kept me up to...
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JC
Joe Crosby
Feefo Verified
7 years ago
What Joe Crosby said about RockHopper:
Excellent advice throughout.
My only complaint, if I had to think of one, is that I would prefer to get someone in the office rather than a remote overflow team.
3
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Trusted Customer
Feefo Verified
7 years ago
Rockhopper we're extremely professional in finding a mortgage for us. They presented the options very clearly and gathered all the mortgage application paperwork together which speeded the process....
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Trusted Customer
Feefo Verified
7 years ago
They may not be the cheapest, but David worked hard to get my a mortgage where others had failed and being able to keep my house following a divorce was well worth the fee!
Here at RockHopper we provide our Customers with both Protection and Mortgage Advice. We can help clients with both standard or unusual situations with specialist requirements. We appreciate that, in today’s world, everyone is an individual and everyone’s circumstances and requirements are different. We pride ourselves in not having a “tick box” or “computer says yes/no” approach and judge each case on its own merits.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Here at RockHopper we provide our Customers with both Protection and Mortgage Advice. We can help clients with both standard or unusual situations with specialist requirements. We appreciate that, in today’s world, everyone is an individual and everyone’s circumstances and requirements are different. We pride ourselves in not having a “tick box” or “computer says yes/no” approach and judge each case on its own merits.