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Robinson’s Shoemakers Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/robinsons-shoemakers-ltd | Feefo

Displaying all 1,887 reviews

Trusted Customer

Moscow

8 years ago

Date of purchase: 20/10/2016

What Trusted Customer said about Robinson’s Shoemakers Ltd:

Best quality shoes!

I have received my shoes and *love* them!!! They fit very well. Thank you very much! The service has been exceptional.

Customer Services

Robinson’s Shoemakers Ltd

8 years ago

That's great news - thanks so much for letting us know. We always try our best, and it's good to hear that this has paid off yet again. Best wishes with your new shoes!

Kind regards,

Sarah

Product reviews

Trusted Customer

South Boston, USA

8 years ago

Date of purchase: 28/10/2016

What Trusted Customer said about Robinson’s Shoemakers Ltd:

Excellent product and service

Excellent price, service, and very speedy overseas shipping. This is the second time I've ordered from Robinson's and have yet to be disappointed in any way. Their competitive pricing and...

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Customer Services

Robinson’s Shoemakers Ltd

8 years ago

Thanks for your feedback! It's great to hear that everything is to your pleasing, including our pricing and range of footwear. We definitely agree that the Andrew Jackson brogues are truly hard to beat!

Thanks again for everything - we look forward to dealing with you again soon.

Best regards,
Sarah

Product reviews

Trusted Customer

8 years ago

Date of purchase: 01/10/2016

Quality winter boots

Comfortable boots that are ideal for winter conditions with dainite soles. Very pleased how smart they look and were good value in the sale.

Customer Services

Robinson’s Shoemakers Ltd

8 years ago

Thanks for your shopping with us and for leaving this kind feedback! We look forward to dealing with you again soon.

Best wishes,

Sarah

Trusted Customer

8 years ago

Date of purchase: 29/10/2016

Robinson’s Shoemakers Ltd#服务#Excellent

你们的网站被有木马，我的信用卡在你们网站用了之后被盗刷了！！！

Customer Services

Robinson’s Shoemakers Ltd

8 years ago

Thanks for your kind feedback. We look forward to your next order with us!

Kind regards,

Sarah

Product reviews

Trusted Customer

South East Austria

8 years ago

Date of purchase: 03/10/2016

What Trusted Customer said about Robinson’s Shoemakers Ltd:

Great shop to deal with- lovely, helpful staff.

The shoes are always excellent quality,well packed and posted quickly-and free. I live in Austria and the post can be erratic, my parcel seemed a little late- I called Robinsons and the response was...

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Customer Services

Robinson’s Shoemakers Ltd

8 years ago

Hello Ian

Thanks for your kind feedback. It's great to hear that you have received a high standard of service from us, and we look forward to dealing with you again soon.

Best regards,

Sarah

Product reviews

Trusted Customer

8 years ago

Date of purchase: 30/10/2016

It took quite a while for the shoes to be delivered. And the other site was...

It took quite a while for the shoes to be delivered. And the other site was compromised so my credit card details were stolen.

Customer Services

Robinson’s Shoemakers Ltd

8 years ago

Hi Joseph

I'm so sorry to hear of the problems you have experienced. Please contact us by email and we will compensate you accordingly.

Kind regards,
Sarah

Product reviews

Trusted Customer

8 years ago

Date of purchase: 29/10/2016

Bad experience on the first purchase, item was not in stock, no refund

The item was not in stock despite showing online that it was. A week later I was contacted to advise me to wait four weeks to receive the shoe. I asked for a refund more than a month ago, and I am...

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Customer Services

Robinson’s Shoemakers Ltd

8 years ago

Hello Sir

I'm sorry to hear that you have not received a refund - please contact our sales team and we will investigate this for you. Apologies for any inconvenience caused.

Best regards,

Sarah

Product reviews

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About Robinson’s Shoemakers Ltd

Established in 1954, Robinson's Shoemakers is an internationally recognised retailer selling some of the most prestigious footwear brands including Barker, Loake, Alfred Sargent and our own range of handcrafted shoes. We have happy customers all over the world, and we offer worldwide delivery on all our products. Many of our devoted customers have been coming to us for years, as they know we look after them properly with good, old-fashioned customer service.

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028 9335 5464

9a West Street, Carrickfergus, Antrim, BT38 7AR, United Kingdom