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The Electrical Showroom Reviews | Customer Service Reviews for https://www.feefo.com/reviews/rm-electrical-group-ltd | Feefo

Displaying all 10,849 reviews

Trusted Customer

2 years ago

Date of purchase: 25/11/2022

Just brilliant

Great service arrived when said and product fab

Charlotte Lawson

The Electrical Showroom

2 years ago

Hi there! Thank you so much for taking the time to leave us feedback on your experience with us - we really appreciate it! Please feel free to reach out if you require any assistance. We hope to welcome you back soon. Many thanks, The Electrical Showroom Team

Trusted Customer

2 years ago

Date of purchase: 05/12/2022

Still not arrived after 10days.

Ordered a ring chime pro on 5th December, I have still not received my order yet, I tried ringing your number, you are not answering due to staff shortages, shocking customer care.

Charlotte Lawson

The Electrical Showroom

2 years ago

Good Afternoon, Thank you for taking the time out to leave feedback on your experience. We can see the Click & Collect option was chosen and we did contact you, so this may have landed in your junk/spam folder. This looks to be resolved now but if you need any assistance please feel free to reach out. Kind Regards. The Electrical Showroom Team

Edwin payne

2 years ago

Date of purchase: 21/11/2022

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What Edwin payne said about The Electrical Showroom:

Very pleased with the service and the product

Charlotte Lawson

The Electrical Showroom

2 years ago

Trusted Customer

2 years ago

Date of purchase: 27/11/2022

Great service

Charlotte Lawson

The Electrical Showroom

2 years ago

Sherell Goode

2 years ago

Date of purchase: 22/11/2022

What Sherell Goode said about The Electrical Showroom:

Ring

Great service and amazingly quick delivery. Great prices too

Charlotte Lawson

The Electrical Showroom

2 years ago

Christine Redpath

2 years ago

Date of purchase: 23/11/2022

What Christine Redpath said about The Electrical Showroom:

Very efficient service thank uou

Charlotte Lawson

The Electrical Showroom

2 years ago

Christopher Faulkner

Potters bar

2 years ago

Date of purchase: 25/11/2022

What Christopher Faulkner said about The Electrical Showroom:

Great company

Great communication quickly Dispatched reasonable price will use this company again

Charlotte Lawson

The Electrical Showroom

2 years ago

Brian Holmes

2 years ago

Date of purchase: 08/12/2022

What Brian Holmes said about The Electrical Showroom:

Very efficient and arrived earlier than anticipated. Would definitely buy from them again.

Charlotte Lawson

The Electrical Showroom

2 years ago

Kevin Currie

Scotland

2 years ago

Date of purchase: 08/12/2022

What Kevin Currie said about The Electrical Showroom:

Disappointing Customer service for after sales

Tricky! so the selling part was absolutely fine and pain free! However here I am a week later with still no item delivered. You get 2 options for delivery DPD or tracked 48 with Royal Mail. The...

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Chris

The Electrical Showroom

2 years ago

Good Morning, We do apologize for the delay in your order being delivered. As stated on your tracking the order has been despatched. We have been advised by Royal Mail there are various areas of the Country that are not recovering quite as quickly as we’d hoped from the strikes. Unfortunately there is a backlog and some orders have not been scanned due to the volume of parcels. We advise to keep an eye on your tracking to see the progress once the backlog starts clearing. All of the information is clearly stated on our website. Once again we do apologize for the inconvenience and delay. Kind Regards TES

Lisa Bean

2 years ago

Date of purchase: 10/12/2022

What Lisa Bean said about The Electrical Showroom:

Good communication and helpful staff.

Great customer service, easy communication via email, very helpful staff. Would definitely recommend. Good quality product, I bought a Ring Doorbell Chime, received it in timely manner.

Charlotte Lawson

The Electrical Showroom

2 years ago

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About The Electrical Showroom

The Electrical Showroom offers a range of electrical and lighting products that are not only energy efficient but are reliable, easy to install and are designed to enrich your home’s natural beauty. Our range focuses on LED lighting and light fittings that combine the latest LED technology with innovative design features that work in harmony with your homes’ décor. Our accessory ranges have been chosen to complement and reflect the mood of any room – whether it be a traditional or more contemporary setting. We are part of the R&M Electrical Group of companies allowing us to draw on 30 years of electrical knowledge and expertise to supply high end, high quality electrical products direct to UK consumers – you! The R&M Electrical Group are a family owned business and one of the largest independent electrical wholesalers in the UK. They have been the trusted supplier of electrical and lighting equipment from leading UK manufacturers to commercial contractors, builders and electricians for 30 years. We want you to be happy with your purchases which is why we offer a 14 day money back policy, in case you change your mind!

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0800 0852252

Unit 2, 362A Spring Road, Sholing, Southampton, Hampshire, SO19 2PB, United Kingdom