The service throughout was thoughtful and efficient. Well done.
Riviera Travel
Riviera Travel
1 month ago
We're delighted to hear that you thought our customer service throughout was thoughtful and efficient.
Trusted Customer
1 month ago
Nothing further to add of significance.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
We're thrilled to hear that you thought this clipper sailing holiday was extremely enjoyable, following a wonderful time on a previous sailing with us in January 2024.
Service on ship mostly good but some major concerns regarding hygiene in public toilets and with on-board Cruise itinerary updates when things go wrong.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your feedback. We regret to hear that while you thought the service on board was mostly good, some aspects of this cruise fell short of your expectations. We understand that you have written in formally to us and we will contact you in due course following our investigation.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback on Feefo. While we were pleased to hear that, overall, you found the majority of this cruise to be enjoyable, we regret to read that several issues unfortunately arose that detracted from this holiday meeting all of your expectations. We understand that you have now written into our complaints team formally, and as advised in our acknowledgement, we will further write to you once the team has investigated your concerns. With Kind Regards.
Good service booking and onboard ship. Knowledgeable local tour guides
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5 star review.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
We're so pleased to learn that you thought our booking process was easy and efficient; the cruise ship was great and the staff on board were excellent.
We're so pleased to hear that our customer service was great.
Product reviews
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Riviera Travel
Riviera Travel
1 month ago
We're delighted to hear that you thought the itinerary programme was lovely. As we are always striving to enhance our guests' experiences, you comments about the evening entertainment have been shared with our Product Manager for ongoing review.
Date of purchase: 04/06/2026
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Simon and Christine
Feefo Verified
GBR
1 month ago
What Simon and Christine said about Riviera Travel:
We had a wonderful holiday. This was our first River Cruise and it exceeded our expectations. It was a beautiful boat, lovely cabin, super food and friendly and helpful staff. The scenery along the...
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Riviera Travel
Riviera Travel
1 month ago
We're delighted to hear that this river cruise exceeded your expectations and you had a brilliant time.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
We're delighted to hear that this river cruise exceeded your expectations and you had a brilliant time.
Riviera travel were well organised, as always with pleasant knowledgeable tour guides there to help you.
Our tour was 130 strong but we were broken down into 4 smaller groups which made the trips...
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Riviera Travel
Riviera Travel
1 month ago
We're so pleased to learn that you thought this cruise was well organised and that the service on the ship was excellent.
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Riviera Travel
Riviera Travel
1 month ago
We're delighted to learn that you had a lovely time on this vacation and enjoyed the variety of locations from the hustle and bustle of Istanbul and Athens to the quietness of the picturesque tiny Greek islands.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
