We are delighted to hear that you found the service on board our ship to be excellent. Your feedback is greatly appreciated.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
We are sorry to hear that you found the cruise to be too busy and that there were insufficient rest periods, and that the coach journeys and walking conditions presented challenges for you. It is understandable that this would have made the holiday tiring, especially with a pre-existing condition. We appreciate you mentioning your positive experiences with the cruise ship, the food, and the crew. We also note your comments regarding the excursions, including Salamanca and Sintra, and your observations about Lisbon and Porto. We regret that the holiday felt expensive and acknowledge your comments about the inclusion of vineyards and wine tasting. We hope that despite these issues, you were still able to enjoy aspects of your holiday.
We are delighted to hear that you enjoyed another excellent holiday with Riviera Travel. It's wonderful to know that our pre-departure information was clear and accurate, and that you found the Eurostar experience preferable to flying. We're also pleased that our onboard staff were superb, and that you enjoyed your visits to Giverny and Honfleur. We appreciate your feedback on the 'Taste of Normandy' excursion and your comments regarding the cabin. We hope to welcome you on another Riviera holiday soon
Very good, from the moment we landed in Krakow to the moment we took off again!
Very good leader, who was always available but unobtrusive - she got the balance exactly right.
Riviera Travel
Riviera Travel
1 month ago
We're so pleased to hear you had such a positive experience throughout your trip to Krakow, from arrival to departure. It's wonderful to know that our tour leader struck the right balance of being available yet unobtrusive.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear that your holiday to Krakow for solo travellers was such a success! We're delighted that you enjoyed every aspect, from the leader and the hotel to the transport, excursions, and your fellow travellers. We truly appreciate you sharing your positive experience.
Thank you for your wonderful feedback. We are delighted to hear that you received top service throughout your experience with us.
Product reviews
Uploaded media
View all media (1)
Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you had such a first-rate experience on your first river cruise with us. It's wonderful to know that you enjoyed the beautiful ship, the efficiency of our crew, and the interesting excursions. We're also thrilled that our culinary team and serving staff exceeded your expectations with excellent food, drinks, and service. We appreciate you sharing your positive feedback about your Douro, Porto & Salamanca River Cruise.
Excellent. Cruise Director and Cruise Host were very efficient. The ship's crew were superb.
Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you had such an excellent experience on your cruise. It's wonderful to know that the Cruise Director and Cruise Host were efficient and that the ship's crew were superb. Your feedback is greatly appreciated.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
We are so glad to hear that you had an excellent experience on board and enjoyed the exceptional service from the crew, as well as the delicious food and drinks. It's wonderful to know that you found the destinations brilliant, and we appreciate you sharing your feedback regarding the visitor numbers.
Thank you for taking the time to share your positive feedback. We are delighted to hear that you found our booking agent friendly and that the administrative process regarding payments and documentation was clear.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear you enjoyed your Blue Danube River Cruise with us! It's wonderful to know that our staff, ship, cuisine, and chosen destinations met your expectations. We appreciate you sharing your positive experience and look forward to welcoming you aboard again soon.
Good information from our tour guide for all places we visited and we liked having time to explore on our own too.
Riviera Travel
Riviera Travel
1 month ago
We are so glad to hear that you enjoyed the information provided by your tour guide and that you appreciated having time to explore independently. It's wonderful to know that you had such a positive experience.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear that you had such a lovely holiday in Provence and that the weather was perfect. We're also delighted that you found our tour guide to be very helpful and knowledgeable, and that you enjoyed the range of experiences during your trip.
Friendly helpful and knowledgeable staff Happy to talk through any issues Nothing was ever too much trouble . Great service all round
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your experience with us. We are delighted to hear that our team provided you with friendly, helpful, and knowledgeable service, and that nothing was too much trouble. It's wonderful to know you received great service all around.
SU
Susan
1 month ago
Special thankyou to Jenny who looked after us so well and gave us so much information in our travels out .
Product reviews
Riviera Travel
Riviera Travel
1 month ago
We are absolutely delighted to hear that your first experience with Riviera Travel was such a positive one! It's wonderful to know you enjoyed the hotel's location and found our excursions to be super and well-organized. We truly appreciate your feedback and look forward to welcoming you back on many future journeys.
Date of purchase: 19/06/2026
0
Share
Trusted Customer
Feefo Verified
1 month ago
Good service.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* rating
Product reviews
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you had an excellent experience on your river cruise, the itinerary, and with the staff on board. We appreciate you sharing your feedback regarding your journey through CDG airport.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.