We had our first river cruise with Riviera last year and booked this one immediately upon our return home. General opinion from fellow travellers was that staff levels seemed lower with an effect on...
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your 4* review.
We are delighted to hear that you enjoyed your first river cruise with Riviera Travel so much that you immediately booked another. It's wonderful to know you're looking forward to joining us again. We appreciate you taking the time to share your feedback regarding onboard service and entertainment. We value all comments from our guests as they help us to continually enhance the experiences we offer.
We look forward to welcoming you back onboard!
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your feedback regarding your recent Rhône cruise. While we are pleased to hear you enjoyed your holiday overall, we are sorry that a few aspects of your experience did not meet your expectations.
Please be assured your comments have been noted. A member of our Guest Relations team will endeavour to contact you within the next few days to discuss your feedback further.
Date of purchase: 16/06/2026
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Kevin
Feefo Verified
GBR
1 month ago
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review .
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for 5* review!
Date of purchase: 18/06/2026
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Trusted Customer
Feefo Verified
1 month ago
Just having a human answer the phone was great start. You really couldn’t hve improved a thing. It was boiling hot but the hotel and coach air con was great and guides moved us about in the shade to...
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your lovely feedback.
We are delighted to hear that your experience was so enjoyable from the very start, and that everything ran smoothly throughout.
It’s wonderful to know that the arrangements, guides, and transport all met your expectations, even in the heat, and that the team helped ensure your comfort at all times.
We truly appreciate your kind comments and hope to welcome you again in the future.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback.
We are delighted to hear how much you loved Lake Garda and your time in Riva—it truly is a stunning destination.We are so pleased your holiday was superb throughout and appreciate you taking the time to share your experience.
Great service from Riviera, both the booking team in the UK and the tour manager and host. Always helpful and efficient.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review.
We are so pleased to hear that you had a great experience with our booking team and your tour manager and host. It's wonderful to know that you found them to be helpful and efficient. We appreciate you choosing Riviera Travel.
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Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your experience of the Blue Danube River Cruise.
We are delighted to hear that you found the ship comfortable and stylish, and that the crew and restaurant staff were friendly and helpful. It's wonderful to know that you enjoyed the food and that our Riviera manager, host, and shore visit guides were excellent.
We are also pleased that you were pleased with the Vienna extension and the exceptional guide for it, and that the hotel met your expectations for comfort and position.
Date of purchase: 22/06/2026
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Michaelvsingleton
Feefo Verified
GBR
1 month ago
What Michaelvsingleton said about Riviera Travel:
Excellent
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review. It’s wonderful to hear that you had such a lovely holiday and found the island delightful. We're so pleased you enjoyed the hotels and their positions, and that the excursions offered a good balance with plenty of spare time.
We hope to welcome you again in the near future.
Date of purchase: 16/06/2026
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Trusted Customer
Feefo Verified
1 month ago
Our tour manager was Prisca Demolli and nothing was too much trouble for her.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review.
It's wonderful to read your feedback about your recent tour. We are delighted to hear that Prisca was such an exceptional tour manager and that her dedication made your experience so memorable.
Thank you for sharing your positive experience.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review.
Date of purchase: 18/06/2026
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CA
Caroline
Feefo Verified
GBR
1 month ago
What Caroline said about Riviera Travel:
Excellent
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* review.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback!
We are delighted to hear you enjoyed your A Taste of Normandy & the Cote Fleurie for Solo Travellers experience.
We hope to welcome you back on another Riviera Travel holiday soon.
The tour guide on board was very knowledgable and so too were the on board tour helpers. The officail tour guides on the excursions were also very good and entertaining with there facts and personal...
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your 4* review.
We are delighted to hear that you found our onboard team and excursion guides to be both knowledgeable and entertaining. It's wonderful that their facts and personal experiences enhanced your tours so much.
Product reviews
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 4* review .
We're so glad to hear you found your Douro, Porto & Salamanca River Cruise to be a relaxing experience. It's wonderful that you enjoyed the scenic journey along the river and found our onboard food and service to be very good. We appreciate you sharing your feedback regarding the excursions and hope you had a pleasant time overall.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
