Thank you for your 4* review!
We are so sorry to hear about your experience with the airport transfers at the start and end of your Blue Danube River Cruise. We understand how frustrating it must have been to have such a long wait in Budapest after your flight, and we regret that this made for a tiring start to your holiday. We also note your comments regarding the transfer arrangements at the end of your cruise and the facilities at The Spoon Boat, and we are sorry that this contributed to a tiring finish to your trip. We appreciate you bringing these matters to our attention and hope that despite these issues you were able to enjoy many other elements of your cruise.
One of the things Riviera Travel seems to do exceptionally well is the entire pre-travel experience. A holiday really begins long before boarding, and their documentation helps create that sense of...
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Product reviews
Date of purchase: 08/05/2026
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MI
Miriam
Feefo Verified
GBR
4 days ago
What Miriam said about Riviera Travel:
Very good.
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 4* review.
MI
Miriam
4 days ago
There are two things we feel should be addressed (1) We advised Riviera of dietary restrictions - these were not passed to the team on the boat.
(2) We were "abandoned at the wrong entrance to the Gare du Nord, and had no help in getting to the right place (round building works, up and down steep staircases with heavy cases, having to ask security guards for help)
Product reviews
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 4⭐ review.
We are delighted to hear you enjoyed your holiday, had pleasant company throughout, and found the dining experience to be of a high standard.
We appreciate your feedback and look forward to welcoming you again in the future.
MI
Miriam
4 days ago
Already commented on lack of attention to dietary restrictions, and abandonment at Gare du Nord
An excellent week which was well organised. The tour manager and guide were both knowledgeable and interesting. They made the week extra special.
Riviera Travel
Riviera Travel
1 day ago
Thank you for your 5* review!
We are delighted to hear that you had such an excellent week and that everything was so well organised. It's wonderful to know that the tour manager and guide were knowledgeable and interesting, and that they contributed to making your week extra special. Thank you for sharing your positive experience.
Product reviews
Riviera Travel
Riviera Travel
1 day ago
Thank you for sharing your wonderful feedback about your tour of Madeira, the Pearl of the Atlantic.
We are delighted to hear that you found the tour to be well organised and that it provided comprehensive coverage of the island. It is also pleasing to know that you found the tour manager and guide to be knowledgeable and interesting. We appreciate you highlighting the beauty of the island and are thrilled that you would consider visiting again.
Thank you for your 5⭐ review.
We’re delighted to hear you enjoyed your stay, particularly the hotel and full board arrangements. It’s also great to know you found the excursions pleasant and were able to visit Venice without the usual crowds.
We appreciate your feedback and look forward to welcoming you again in the future.
Product reviews
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 5* review!
We are absolutely delighted to hear that you had an excellent holiday with us. It's wonderful to know that you found our hotel to be one of the best you've stayed in and that our tour manager's hard work and pleasant demeanor contributed positively to your experience.
We hope to welcome you again in the future.
Date of purchase: 06/05/2026
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Trusted Customer
Feefo Verified
4 days ago
Very good
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 5* review!
We are so pleased to hear about your excellent experience with us! It’s fantastic to know that we have met your expectations.
Product reviews
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 5* review!
We are delighted to hear that you had such an enjoyable and relaxing cruise with us. It is wonderful to know that our attention to detail, helpful staff, comfortable cabin, and meal selection contributed to your positive experience. We appreciate your high praise and are so glad you had a memorable journey.
We look forward to welcoming you onboard again in the near future.
excellant. was kept informed of our travel details and any changes that took place. Any queries were answeres efficently and promptly by the team and docu,emts were provided in all formats.
Riviera Travel
Riviera Travel
4 days ago
Thank you for your wonderful feedback on the highlights of your Baltic tour. We’re delighted to hear that you had such an excellent experience.
It’s especially pleasing to know that you felt well informed throughout your journey, with clear updates on your travel arrangements and any changes along the way. We’re also glad that our team was able to answer your queries efficiently and promptly, and that the documentation provided in various formats met your needs.
Your kind comments are greatly appreciated, and we look forward to assisting you with your future travel plans.
Product reviews
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 5* review!
It's fantastic to hear how much you enjoyed your Helsinki, Tallinn & Riga tour. We're so pleased you found the itinerary well-organised and that Michelle, your tour manager, along with our local guides, provided such insightful information. It's also wonderful to know the pace of the walking tours was just right and that the dinners were a highlight for everyone.
Thank you for your wonderful feedback. We are delighted to hear that you and your friend had such an excellent holiday and thoroughly enjoyed discovering Andalucia.
It is great to know that the hotels met your expectations and that your Tour Manager, Jude, made such a positive impression. We are especially pleased to hear that she went above and beyond to ensure everything ran smoothly, and that her joyful approach added to the overall enjoyment of the tour.
We also appreciate your helpful suggestion regarding additional free time in Granada. Feedback like yours is invaluable, and we will certainly take this into consideration when reviewing our itineraries.
We hope to welcome you on another trip in the future.
Service was excellent. The crew couldn’t do enough to ensure your holiday was 5 star. The cabins were spotless.
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 5⭐ review.
We are delighted to hear you experienced excellent service throughout your holiday and that our onboard team made such a positive impression. It’s also great to know you found the cabins to be spotless, as cleanliness and comfort are very important to us.
We appreciate your feedback and look forward to welcoming you again in the future.
Product reviews
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 5⭐ review.
It’s fantastic to hear that your Rhine, Strasbourg and Heidelberg River Cruise was superb and that every aspect met your expectations. We are delighted that the food, service and cleanliness were all of such a high standard, and we appreciate you taking the time to share your experience.
We look forward to welcoming you on another holiday with us in the future.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.