Very clear and supportive. A pleasure to travel with the company
Riviera Travel
Riviera Travel
11 hours ago
It’s wonderful to hear that you found our service very clear and supportive. We are delighted that you had a pleasure travelling with us.
Product reviews
Riviera Travel
Riviera Travel
11 hours ago
Thank you for your wonderful review! We are delighted to hear that you had an absolutely fantastic trip and that our organization, the fascinating facts, and the rich culture and history met your expectations. It's also great to know that you enjoyed the lovely hotels, good food, and accommodation. We truly appreciate you sharing your positive experience with us.
The preparation for the trip and communication does need improvement but on the trip itself we could not have asked for more
Riviera Travel
Riviera Travel
1 day ago
Thank you for your review.
We are pleased to hear that you found your holiday to be an unforgettable experience and that the arrangements and service provided during the trip met your expectations.
We have noted your comments regarding the pre-departure preparation and communication. Whilst we are sorry that aspects of this did not fully meet your expectations, we appreciate you bringing this to our attention, as guest feedback helps us identify areas where improvements can be made.
We hope to have the opportunity to welcome you on another Riviera Travel holiday in the future.
Product reviews
Riviera Travel
Riviera Travel
1 day ago
Thank you for your 5* review!
We are delighted to hear that you had such an amazing experience on your Signature Tour. It's wonderful to know that Sharon provided first-class service and that you felt well looked after by our tour operators and drivers, leading to such a positive group dynamic. We are pleased that the Alaska cruise and the Rocky Mountaineer journey exceeded your expectations, offering stunning scenery and memorable wildlife encounters. It's fantastic that the added extras enhanced your experience, making it even more special. .
We genuinely hope to welcome you on another wonderful experience in the near future .
Service was ok, the guide was good and efficient (A smile would have been good!)
Riviera Travel
Riviera Travel
1 day ago
Thank you for your feedback.
We are pleased to hear that you found the service to be okay and that our guide was good and efficient. We appreciate you taking the time to share your experience with us.
Product reviews
Riviera Travel
Riviera Travel
1 day ago
Thank you for taking the time to share your feedback on your recent trip to Helsinki, Tallinn, and Riga.
We are delighted to hear that you enjoyed your experience, covering three cities across three different countries. It's wonderful that your flights and transfers worked well, and we're pleased that you found our hotel selections to be satisfactory, with one being excellent, one good, and one reasonable. We appreciate you noting the value of the included B&B basis and group meals. It's great to know that the city tours provided good background information and that you had a reasonable amount of free time to explore. We are also very happy to hear that your guide was knowledgeable and efficient.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
