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Richmonds Reviews | Customer Service Reviews for https://www.feefo.com/reviews/richmonds-coaches | Feefo

Displaying all 9,673 reviews

Mrs Foster

Feefo Verified

Hitchin

7 years ago

What Mrs Foster said about Richmonds:

Customer service was also excellent in the care of our driver Alan.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We will pass on your compliments to Alan.

Date of purchase: 16/09/2018

Ms Swan

Feefo Verified

Hitchin

7 years ago

What Ms Swan said about Richmonds:

A happy day out

After booking on line, received a pleasant email saying I had allocated us upstairs seats whilst requesting downstairs and so my booking had been amended for me.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are pleased to hear that we were able to amend your booking prior to you realising you had selected upstairs seats, but actually wanted downstairs. We will pass on your compliments to the team.

Product reviews

Date of purchase: 29/09/2018

Mrs Young

Feefo Verified

Baldock

7 years ago

What Mrs Young said about Richmonds:

Booking by telephone was easy from the detailed brochure sent to me.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are glad to hear the booking process was easy by phone and that the detailed brochure was informative.

Product reviews

Date of purchase: 28/09/2018

Mrs Dudman

Feefo Verified

7 years ago

What Mrs Dudman said about Richmonds:

Polite and friendly service. I had a query with my booking and they dealt with it admirably by e mail

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are pleased to hear we were able to answer your query admirably. We will pass on your compliments to the team.

Product reviews

Date of purchase: 12/08/2018

Mrs Robinson

Feefo Verified

7 years ago

What Mrs Robinson said about Richmonds:

We were very lucky to have sunny day in greenwich. A very good day out.

We have used you several times, we usually go on the website or you mail us the brochure. The drivers are all very cheerful.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are pleased to hear that you have travelled with us before and also had a very good day out on this occasion. We will pass on your compliments to the driver.

Product reviews

Date of purchase: 17/08/2018

Mrs Scott

Feefo Verified

7 years ago

What Mrs Scott said about Richmonds:

Put on waiting list. Advised as soon as a vacancy occurred

It's fine as it is

Lyndsay

Richmonds

6 years ago

Thank you for your feedback, we are glad to hear that we were able to accommodate you.

Product reviews

Date of purchase: 16/08/2018

Mrs Black

Feefo Verified

7 years ago

What Mrs Black said about Richmonds:

was great

Lyndsay

Richmonds

6 years ago

Thank you for your feedback, it is really appreciated.

Date of purchase: 02/08/2018

Trusted Customer

Feefo Verified

7 years ago

Richmond's trips are always tinteresting and well run.

Brochures are neat, easy, informative - I have passed them on to others. Staff are friendly, helpful and efficient. I suggested the Portsmouth trip be added to your season and was delighted to find...

Lyndsay

Richmonds

6 years ago

Thank you for your lovely feedback. It is great to hear that you always find our trips interesting and well run. We will pass on your compliments to the team. Thank you for your suggestion for a trip, we will always look into the possibility of running any trip that is suggested to us.

Product reviews

Date of purchase: 26/08/2018

Mrs Wright

Feefo Verified

7 years ago

What Mrs Wright said about Richmonds:

Very comfortable coach and a helpful driver made our day !

Convenient pick up. Punctual and comfortable.

Lyndsay

Richmonds

6 years ago

Thank you for your lovely feedback. We will pass on your compliments to the driver and wider team.

Product reviews

Date of purchase: 05/09/2018

Trusted Customer

Feefo Verified

7 years ago

My first coach trip

This was my first, and certainly not my last, coach trip. Extremely comfortable coach and a really helpful and courteous driver. Thank you Richmonds for a great day out.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. It is lovely to hear you had a great day out with us. We will pass on your compliments to the driver and we hope to see you travelling with us again in the future.

Product reviews

Date of purchase: 10/09/2018

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Richmonds Reviews

SouthwoldMore reviews of this product (146)View product websiteLovely comfortable coach, pleasant and careful driver and dropped right by the pier near tea rooms and loos.

Peterborough Festival of AntiquesMore reviews of this product (146)View product websiteThe itinerary was fine, the coach was modern and comfortable and the driver, Alan, was very polite and professional and kept us informed of a detour made to avoid jams caused by an accident.

Southend-on-SeaMore reviews of this product (146)View product websiteEverything about the trip was perfect - timing, driver, spotless coach

GreenwichMore reviews of this product (146)View product websiteEverything was great. The driver was nice and friendly.

The Glenn Miller Show, LondonMore reviews of this product (43)View product websiteDoor to door, super seats. Great

PortsmouthMore reviews of this product (146)View product websiteThe only reason for the missing star was outside your responsibility: it poured all day but I nevertheless had a very good day. The driver made good time on both legs of the trip and we all made the...Read more

Wisley Gardens & RHS Flower ShowMore reviews of this product (146)View product websiteCompared to some travel companies it was all more professional

Chartwell HouseMore reviews of this product (146)View product websiteEnjoyable and good value, certainly better than driving

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