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Richmonds Reviews | Customer Service Reviews for https://www.feefo.com/reviews/richmonds-coaches | Feefo

Displaying all 9,673 reviews

Trusted Customer

Feefo Verified

7 years ago

website easy to use, and easy to choose your own seats if you're not happy with the automatic choices.

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are pleased to hear that you find our website easy to use.

Product reviews

Date of purchase: 29/09/2018

Miss Carter

Feefo Verified

7 years ago

What Miss Carter said about Richmonds:

Very enjoyable day trips!

I enjoy my all my trips with Richmond's and I would highly recommend you. I always have a problem on the website booking the seats required for some reason, so I usually telephone to book. The staff...

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are really pleased to hear that you enjoy your trips with us. The website automatically allocates seating for the passengers in the party. If the seats allocated are not to your choice, we will happily talk you through the process over the phone, if you would like. We are of course, also more than happy to make the booking for you via the phone. Thank you for the suggestions, we currently offer Chatsworth House as part of a tour and will look into Wisbech Rose Fair for the future. We will pass on your compliments to the whole team and we look forward to having you travel again with us in the future.

Product reviews

Date of purchase: 29/09/2018

Trusted Customer

Feefo Verified

7 years ago

Just the usual high quality servce

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We really appreciate it.

Product reviews

Date of purchase: 27/09/2018

Mrs Weaver

Feefo Verified

Cambridge

7 years ago

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What Mrs Weaver said about Richmonds:

Another brilliant day out

Easy booking online

Diane

Richmonds

7 years ago

Thank you for the lovely photos!

Date of purchase: 21/08/2018

Mr Parr

Feefo Verified

BBassingbourn Near Royston

7 years ago

What Mr Parr said about Richmonds:

Booking arrangements quite satisfactory.

Everything went smoothly with the booking arrangements.Can't think of anything which would improve the service.Excellent already as far as I am concerned !

Lyndsay

Richmonds

6 years ago

Thank you for the lovely feedback. We will pass on your compliments to the team.

Product reviews

Date of purchase: 05/08/2018

Ms North

Feefo Verified

7 years ago

What Ms North said about Richmonds:

Have on occasions had issues with booking more than 1 seat on coaches but this is resolved by a 'phone call to Richmond's

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are sorry to hear you have had a couple of issues booking online, but we are pleased to hear that a quick phone call in, resolves any issue.

Product reviews

Date of purchase: 05/09/2018

Trusted Customer

Feefo Verified

7 years ago

Most definitely. Always so professional. When ringing your office to book, the staff are helpful and efficient. And friendly. Drivers look smart and are also efficient, standing at the door of...

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. We are very proud of the level of customer service we offer and it is really lovely to hear such great comments about our whole team. We are sorry that some of the seat belts have been a bit awkward and will look into this. We look forward to having you travel again with us again in the future.

Product reviews

Date of purchase: 15/09/2018

Trusted Customer

Feefo Verified

7 years ago

Excellent!

Lyndsay

Richmonds

6 years ago

Thank you for your feedback. It is really appreciated.

Date of purchase: 28/09/2018

Trusted Customer

Feefo Verified

7 years ago

Booked online with no problems at all

Lyndsay

Richmonds

6 years ago

Thank you for your feedback.

Product reviews

Date of purchase: 27/09/2018

Trusted Customer

Feefo Verified

7 years ago

Always thoroughly reliable, the drivers courteous, friendly and helpful.

Lyndsay

Richmonds

6 years ago

Thank you for your lovely feedback. We will pass on your compliments to the drivers.

Date of purchase: 14/08/2018

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Richmonds Reviews

SouthwoldMore reviews of this product (146)View product websitepolite and curteous driver, comfortable coach.

SouthwoldMore reviews of this product (146)View product websiteVery enjoyable day trip with a friendly driver.

Tina - The Tina Turner Musical, MatineeMore reviews of this product (43)View product websiteEverything went very smoothly as expected

SouthwoldMore reviews of this product (146)View product websiteCollection at Royston on time.Coach comfortable.Good driver .no problems on the journey.Bonus was the large Antique Fair on the green at Southwold.Could have done with perhaps an additional half hour...Read more

Wisley Gardens & RHS Flower ShowMore reviews of this product (146)View product websiteDriver very professional and provided details of timings etc; coach comfortable

SheringhamMore reviews of this product (146)View product websiteAll of the above. And a very good day out, and not too long a journey. Good parking place too.

Postal Museum, London including LunchMore reviews of this product (146)View product websiteThis was not one of your better trips and everyone I have been on up to now has been very good. The museum was interesting but the meal was not very good (mainly batter and chips, case of find the...Read more

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