Perfect organisation,clear instructions,especially as I have to lip read!
Lyndsay
Richmonds
5 years ago
Thank you for your feedback. We are really glad that you had a good day out and found our instructions clear. We will pass on your compliments to the team.
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Trusted Customer
6 years ago
Date of purchase: 09/08/2018
Yes good comfortable seats on coach, no delays, brilliant price, would recommend and will book again
Lyndsay
Richmonds
5 years ago
Thank you for your feedback. It is great to hear that you had a good trip and that you would recommend us. We look forward to having you travel with us again in the future.
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MD
Mrs Douglas
6 years ago
Date of purchase: 15/09/2018
What Mrs Douglas said about Richmonds:
Very good service, drivers always helpful and pleasant.
Lyndsay
Richmonds
5 years ago
Thank you for the lovely feedback. We will share your compliments with the drivers and wider team.
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MT
Mrs Trimnell
Saffron walden
6 years ago
Date of purchase: 23/08/2018
What Mrs Trimnell said about Richmonds:
They always have a very curtise driver .I always take a walker as I'm disabled and they are really helpful
Lyndsay
Richmonds
5 years ago
Thank you for the lovely feedback. We will pass on your compliments to the drivers.
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MP
Mrs Pratt
Royston, Herts
6 years ago
Date of purchase: 27/08/2018
What Mrs Pratt said about Richmonds:
I love travelling with Richmond's coaches. They are so comfortable and every driver I have been with so far has been helpful, thoughtful, and kind. Nothing ever seems too much trouble and none of...
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Lyndsay
Richmonds
5 years ago
Thank you for such lovely feedback. We are delighted that you love travelling with us. We will pass on your compliments to the drivers and wider team. We look forward to having you travel again with us in the near future.
Excellent service all the way through from booking the trip to arriving home. Thank you.
Your coach driver was excellent -professional in every way. 5* to him as the weather and road conditions and...
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Lyndsay
Richmonds
5 years ago
Thank you for your lovely feedback. It is delightful to hear that you had an excellent trip with us and that our driver was 5*. Sorry we unable to control the traffic and weather. We will pass on your compliments to the driver and wider team.
On the website I would like the option to see all day trips on one page rather than having to pick a particular type of trip to see what is on offer. It would be useful as I don’t always know what I...
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Diane
Richmonds
6 years ago
Thank you for your positive review.
On the website you do not need to filter by type of trip, you can just select in date order by month, on the right hand side if you are on a computer - ipad and phone settings may vary, but the select by month should still be viewable.
If you need any help with this, please do give us a call.
Diane Richmond
01763 848226
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Mrs Waldock
6 years ago
Date of purchase: 20/08/2018
What Mrs Waldock said about Richmonds:
Very good & would recommend to others
Lyndsay
Richmonds
5 years ago
Thank you for your feedback and that you would recommend us. We really appreciate it.
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MG
Mrs Graham
6 years ago
Date of purchase: 21/08/2018
What Mrs Graham said about Richmonds:
Pick and drop off excellent, had plenty of time to see all the sights.
Lyndsay
Richmonds
5 years ago
Thank you for your feedback. We are glad to hear that you had good trip to Broadstairs.
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MR
Mr Radford
6 years ago
Date of purchase: 17/08/2018
What Mr Radford said about Richmonds:
BOOKING WAS THE EASY PART.
Lyndsay
Richmonds
5 years ago
Thank you for your feedback. We are glad that you found the booking process easy.
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Rebecca
Richmonds
6 years ago
Dear Mr Radford,
I'm pleased that you found the booking process easy and I can only apologise that you experienced severe traffic delays on your trip to Greenwich - there are some things that we can do very little about but luckily situations like this are rare!
Yours sincerely,
Diane Richmond, Tours and Excursions Manager, Richmond's
At Richmond’s we lead our sector with our diverse, modern fleet and qualified, dedicated team of people. Combining traditional courtesy with technology and expertise, we strive to be the coach travel company of choice for business and leisure customers in Cambridgeshire, Hertfordshire, Bedfordshire and Essex by ensuring we provide comfortable, enjoyable and seamless experiences every time.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Richmond’s we lead our sector with our diverse, modern fleet and qualified, dedicated team of people. Combining traditional courtesy with technology and expertise, we strive to be the coach travel company of choice for business and leisure customers in Cambridgeshire, Hertfordshire, Bedfordshire and Essex by ensuring we provide comfortable, enjoyable and seamless experiences every time.