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ReduceMyExcess Reviews | Customer Service Reviews for https://www.feefo.com/reviews/reduce-my-excess | Feefo

Displaying all 6,893 reviews

Trusted Customer

9 years ago

Date of purchase: 19/08/2015

No problem following instructions and printing off documents.

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Trusted Customer

9 years ago

Date of purchase: 03/10/2015

Easy process to buy the insurance

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Trusted Customer

9 years ago

Date of purchase: 22/09/2015

i've tried to make a claim on the website but have not been able to…

i've tried to make a claim on the website but have not been able to get past the Email password box. i have emailed and i'm awaiting a reply.

Eversure Insurance

ReduceMyExcess

9 years ago

Thank you for getting in touch. You should receive a copy of this feefo response, but I shall also send you a copy by email. We would like to help and give you an opportunity to experience our Customer Service, which you have already rated as poor. This is the first that we have heard in this regard and at this stage we therefore can only assume that you are referring to the www.claimez.com website, the specialist company that has been appointed by the underwriters to handle our claims. We do not have a log in. If this is the first time you have notified them of a claim then you will not yet have a password. The password is only created in order that you may monitor the progress of your claim, i.e. you will not yet have a password. Please confirm which email address you sent your claim to and please also send a copy to customer.service@reducemyexcess.co.uk. Many thanks Ian Ian Pollicott Eversure Insurance

Eversure Insurance

ReduceMyExcess

9 years ago

Following our conversation, I have provided you with a step-by-step guide to uploading your claim as follows: > Go to New Claimants: https://www.claimez.com/public/newclaim.aspx?ln=en > Complete page > Create a password (6 characters long and must include a symbol, e.g. a non-alpha-numeric) > You’ll be sent a verification email which you must click > Then you may login I understand from your email that you are now submitting your claim. We're always here to help during normal office hours. Should you require any further assistance then please do not hesitate to reply to our emails or call us on 01483 347322. Many thanks Ian Ian Pollicott Eversure Insurance

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Trusted Customer

9 years ago

Date of purchase: 14/09/2015

Thankfully didn't have to use it, but was great to know we had it just…

Thankfully didn't have to use it, but was great to know we had it just in case.

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Trusted Customer

9 years ago

Date of purchase: 06/10/2015

Easy to navigate website and select appropriate product

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Trusted Customer

9 years ago

Date of purchase: 01/09/2015

A good price for peace of mind and superb cover.

Eversure Insurance

ReduceMyExcess

9 years ago

Your fantastic review of your claim experience for ReduceMyExcess.co.uk from Eversure Insurance is greatly appreciated. We're delighted that everything was dealt with to your satisfaction with our Car Hire Excess Reimbursement Insurance. Many customers find it difficult to comment as they haven't claimed and we hope that your review reassures our customers. Many thanks Ian Ian Pollicott Eversure Insurance

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Trusted Customer

9 years ago

Date of purchase: 27/09/2015

Easy to use

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Trusted Customer

9 years ago

Date of purchase: 01/09/2015

Car hire excess insurance was a reasonable price compared to car hire firms rates. Easy…

Car hire excess insurance was a reasonable price compared to car hire firms rates. Easy to arrange.

Eversure Insurance

ReduceMyExcess

9 years ago

Thank you for taking the time to leave your great review of Eversure Car Hire Excess Insurance. Yes, we are considerably cheaper than most car hire company's own products and we're delighted that you saved with us. Many thanks Ian Ian Pollicott Eversure Insurance

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Trusted Customer

9 years ago

Date of purchase: 12/09/2015

Didnt need to claim but it was peace of mind.

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Trusted Customer

9 years ago

Date of purchase: 08/09/2015

I didn't have to contact the company so can't leave any constructive comment!

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About ReduceMyExcess

Car Hire Excess Insurance from www.ReduceMyExcess.co.uk. can cover car hire agreements that have been taken out anywhere in the World or just Europe. Car hire companies can charge up to £17 a day for their collision damage waiver or loss damage waiver – our cover is as little as £2.30 a day or £41.99 a year (multi-trip). This policy replaces the Car Hire company’s Excess Waiver and will reimburse excess amounts you become liable for during your rental up to the amounts stated in your policy schedule. CDW covewr is optional. Eversure Insurance® is a trading name of Eversure Limited, a company registered in England and Wales no. 6751893. Registered office address: Bury House, 1-3 Bury Street, Guildford, Surrey GU2 4AW. Tel: 01483 347333. Eversure Limited is authorised and regulated by the Financial Conduct Authority. Our register number is 501311. You can check this on the Financial Services Register by visiting the FCA's website or by contacting the FCA on 0800 111 6768.

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01483 347333

Bury House, 1-3 Bury Street, Guildford, Surrey, GU2 4AW, United Kingdom