Food expensive and very poor quality.
Broccoli & cheese bake was a tasteless mush.
Hot chocolate was watery - as from a poor quality vending machine, and barely drinkable, but at a premium price.
As...
Reception at both boarding car parks was good as was the deck-loading personnel encountered.
Catering likewise was pleasantly-run. Converting breakfast into the 'All-day' menu might be worth...
Very happy with the service Red Funnel provide. Our recent trip to the Isle of Wight saw us on the 3pm ferry back to Southampton, because the weather was nice we wanted to stay longer so we phone Red...
Although regular travellers with Red Funnel, like many others who either live on the Island or have business there, we would likely make far more frequent journeys if the cost were more in line with...
I travelled to the mainland with my elderly aunt on 6/11, I had not asked for any special treatment, however on arriving at East Cowes was asked to go to lane 1 and put my hazard lights on so I would...
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Date of purchase: 11/11/2013
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Feefo Verified
12 years ago
Efficient service, on time and at a reasonable cost
Reliable, on time, friendly and helpful crews and terminal staff, clean, good food, cheaper but not as frequent as Wightlink. Quite frustrating if you just miss the booked ferry after a long car...
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Trusted Customer
12 years ago
Having just read other travellers comments, most of which I agree with, I would wish to add a few notes.
I am a frequent traveller (6 crossings this week) and often find the passenger lounges too hot .... NEVER too cold.
Last night I had to go up to the open deck to cool off for a few moments, once I'd finished my meal... and yes dog owners... I must agree that this boat (the Falcon, I think?) does not have anywhere warm or lit upstairs at night. I soon went back down to B deck.
The 1800 crossing last night, Sunday, WAS overcrowded and, yes, there were families and others sitting on the floor. I appreciate that one boat is probably off for maintenance etc. but surely you can increase the regularity of the two boat service during the winter months.
Date of purchase: 11/11/2013
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Trusted Customer
Feefo Verified
12 years ago
Efficient and to time, good value.
Product reviews
Date of purchase: 11/11/2013
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Trusted Customer
Feefo Verified
12 years ago
Would have been substantially better had the coffee been drinkable.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
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Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.