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Isle of Wight of Ferries

Displaying all 58,144 reviews

Trusted Customer

Feefo Verified

12 years ago

I did not speak to any staff except on checking in so cannot really say.

Date of purchase: 09/12/2013

Trusted Customer

Feefo Verified

12 years ago

All staff are very friendly and professional and always helpful.

Date of purchase: 09/12/2013

Trusted Customer

Feefo Verified

12 years ago

My out going visit to the isle of wight Saturday 7th. We were told 20mins…

My out going visit to the isle of wight Saturday 7th. We were told 20mins before sailing there were not toilet facilities on board also no food facilities with 4 children in the party this was a big...

Red Funnel Isle of Wight Ferries

12 years ago

We do sincerely apologise for this, unfortunately regulations prohibit the sale of Food & Beverage items if toilets are unavailable. The has been an unprecedented problem which normally would have resulted in withdrawing the ship for repairs. However, with Red Osprey in refit we were unable to do this without cancelling sailings which would have caused huge delays. We will be contacting all affected customers separately by email over the next 7 days with an offer of compensation.

Date of purchase: 09/12/2013

Trusted Customer

Feefo Verified

12 years ago

Cars have to park much too close to each other. I fully understand that you…

Cars have to park much too close to each other. I fully understand that you need to maximise the number of car soon a sailing but if they were staggered it may well minimise damage caused by people...

Date of purchase: 09/12/2013

Trusted Customer

Feefo Verified

12 years ago

Very efficient on line booking. very efficient at port arrival Ferry clean and service quick despite being…

Very efficient on line booking. very efficient at port arrival Ferry clean and service quick despite being busy

Date of purchase: 09/12/2013

Trusted Customer

Feefo Verified

12 years ago

Very happy Red Funnel were able to get us on an earlier ferry than the…

Very happy Red Funnel were able to get us on an earlier ferry than the one originally booked.

Date of purchase: 09/12/2013

Trusted Customer

Feefo Verified

12 years ago

The principal area that needs attention is the toilets and it has been that way…

The principal area that needs attention is the toilets and it has been that way for a long time. The catering has improved over the years and the steamer outlet it good. Booking is easy and the...

Date of purchase: 09/12/2013

Trusted Customer

Feefo Verified

12 years ago

On and off parking seems to be a problem, especially that reversing bit on a…

On and off parking seems to be a problem, especially that reversing bit on a dark deck and some nervous drivers!

Date of purchase: 09/12/2013

Trusted Customer

Feefo Verified

12 years ago

Too many passengers not enough seating poor attitude from staff this is a rare effect…

Too many passengers not enough seating poor attitude from staff this is a rare effect as normally red funnel is brilliant we will look at this as a one off and will look forward to travelling with...

Red Funnel Isle of Wight Ferries

12 years ago

Sorry to hear about the poor attitude of staff, if you could email more details it would be much appreciated. We plan to address the seating issue, please see http://www.redfunnel.co.uk/newlook for details. In the meantime, thank you for travelling with us, it is appreciated.

Date of purchase: 09/12/2013

Trusted Customer

Feefo Verified

12 years ago

Only good because we were ble to get a seat on the ay back( I…

Only good because we were ble to get a seat on the ay back( I am disabled). There were people sitting all over the floor which made it difficult to get to the toilet. A cone was in the disabled...

Date of purchase: 09/12/2013