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Isle of Wight of Ferries

Displaying all 58,144 reviews

Trusted Customer

Feefo Verified

12 years ago

Red Funnel are an excellent cross Solent provider..friendly staff quite good value for money..would like…

Red Funnel are an excellent cross Solent provider..friendly staff quite good value for money..would like to see a standard day return fare of say £25 and I think they would get a lot more custom. All...

Trusted Customer

12 years ago

Have alway had a good service , staff are very helpful, ferries always clean.

Red Funnel Isle of Wight Ferries

12 years ago

Thank you, we are delighted you enjoy travelling with us, your custom is much appreciated.

Date of purchase: 10/12/2013

Trusted Customer

Feefo Verified

12 years ago

Return crossing, no operational toilets or refreshments either way. Very poor passenger communication.

Red Funnel Isle of Wight Ferries

12 years ago

We do sincerely apologise for this, unfortunately regulations prohibit the sale of Food & Beverage items if toilets are unavailable. This has been unprecedented problem which normally would have resulted in withdrawing the ship for repairs. However, with Red Osprey in refit we were unable to do this without cancelling sailings which would have caused huge delays. We will be contacting all affected customers separately by email over the next 7 days with an offer of compensation.

Date of purchase: 10/12/2013

Trusted Customer

Feefo Verified

12 years ago

Very satisfactory journeys

Date of purchase: 10/12/2013

Trusted Customer

Feefo Verified

12 years ago

I was told that the ferry had been overbooked by one of the attendants who was…

I was told that the ferry had been overbooked by one of the attendants who was closing the gates. Admittedly I was not within the half hour requirement before sailing but a lady in front of me was...

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the review and the useful feedback. We don't have a policy to overbook sailings but very occasionally a bad stow or a high proportion of large cars can cause problems.

Date of purchase: 10/12/2013

Trusted Customer

Feefo Verified

12 years ago

Service was good. Customer phone services were very good indeed. Looking forward to the referb…

Service was good. Customer phone services were very good indeed. Looking forward to the referb of the Red Falcon ship. One thing of concern:- I tow a caravan. I am happy to travel on 'night-flyer'...

Date of purchase: 10/12/2013

Trusted Customer

Feefo Verified

12 years ago

Sailings have always been on time. The staff are always helpful and polite.

Date of purchase: 10/12/2013

Trusted Customer

Feefo Verified

12 years ago

Always clean tidy, and foods good. Only gripe is that there's not enough seating during…

Always clean tidy, and foods good. Only gripe is that there's not enough seating during busy periods and I've spent a few crossings sitting on the floor!!!

Date of purchase: 10/12/2013

Trusted Customer

Feefo Verified

12 years ago

i have been to the isle of wight several times this year and have always been…

i have been to the isle of wight several times this year and have always been treeted with respect at all times , i travel by car and am dissabled , But havefound that you Always Treet Others As you...

Date of purchase: 10/12/2013

Trusted Customer

Feefo Verified

12 years ago

Easy to book, easy to board, no fuss.

Date of purchase: 10/12/2013

Trusted Customer

Feefo Verified

12 years ago

excellent service runs on time, food wonderful, reasonable prices. That's three better than Wightlink

Date of purchase: 10/12/2013

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Red Funnel Isle of Wight Ferries Reviews

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