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Red Funnel Isle of Wight Ferries Reviews

http://www.redfunnel.co.uk
Rated
Excellent
Service
4.3
/5
Product
4.3
/5

5

4

3

2

1

3,382

1,078

371

239

355

5,425

ratings over the past year

Displaying all 53,690 reviews
Trusted Customer
11 years ago
Date of purchase: 14/11/2013
Travelled midweek to Cowes and had great service right through from booking on line to…
Travelled midweek to Cowes and had great service right through from booking on line to arriving back in Southampton.
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Trusted Customer
11 years ago
Date of purchase: 14/11/2013
comfortable crossing
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Trusted Customer
11 years ago
Date of purchase: 14/11/2013
Everything was good apart from the cafe, while waiting for the ferry at Southampton I…
Everything was good apart from the cafe, while waiting for the ferry at Southampton I had a up of tea. The cafe was very dirty and unclean and the toilets were discussting. I won't be going in there...

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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
So sorry to hear this, an investigation is under way as to why these areas had not been cleaned. Please be assured it is not our normal standard.
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Trusted Customer
11 years ago
Date of purchase: 14/11/2013
Very impressed with the friendlyness of the staff
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Trusted Customer
11 years ago
Date of purchase: 14/11/2013
pleasant staff and very helful
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Trusted Customer
11 years ago
Date of purchase: 14/11/2013
HJave always found Red Funnel to be more helpful both in person and online than…
HJave always found Red Funnel to be more helpful both in person and online than the alternative.
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Trusted Customer
11 years ago
Date of purchase: 14/11/2013
Could not get on the sailing I wanted to, I was at the terminal in…
Could not get on the sailing I wanted to, I was at the terminal in time but due to winter maintenance the ferry left not full but without me. More pre warning should be given to regular travellers...

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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
We are sorry you were not able to travel on your intended sailing which was due to a temporary reduction in vehicle capacity whilst the upper linkspan surfaces were treated with anti-slip paint before the worst of the winter weather. Whilst pre-booked customers were unaffected there wasn't time to widely pre-advertise the change as the decision to go ahead was based on a 24hr weather window - the time needed for the new coating to cure. Please accept our apologies for the inconvenience and if you are not already a member please sign-up for our email newsletters at www.myredfunnel.co.uk or follow us on twitter for the latest service news.
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Trusted Customer
11 years ago
Date of purchase: 14/11/2013
its a shame they cannot keep a two boat high speed srevice
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Trusted Customer
11 years ago
Date of purchase: 14/11/2013
The ferries do tend to run on time which is very good but the range…
The ferries do tend to run on time which is very good but the range in prices over the year can be outrageous and the food and drink is over priced.
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Trusted Customer
11 years ago
Date of purchase: 14/11/2013
I live on the Island and visits to family, friends and travel abroad is on/from the…
I live on the Island and visits to family, friends and travel abroad is on/from the mainland. Can you please revise your charges for Islanders because, currently, the more days I spend away from the...

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About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
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02380 019192
12 Bugle Street, Southampton, Hampshire, SO14 2JY, United Kingdom
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About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.