Merchant Logo

Red Funnel Isle of Wight Ferries Reviews

Rated
Excellent
Service
4.2
/5
Product
4.2
/5

5

4

3

2

1

3,471

1,156

428

284

446

5,785

ratings over the past year

Displaying all 53,430 reviews
Trusted Customer
11 years ago
Date of purchase: 23/11/2013
On the outbound trip two of the three toilets were blocked and would not flush.…
On the outbound trip two of the three toilets were blocked and would not flush. On the return trip 10.5 hours later this issue still persisted. The cabin temperature on the return trip was so low it...

Read all
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
We agree this is not acceptable so we'll investigate what caused the delay. In the meantime, thank you for the valuable feedback.
0
Share
Trusted Customer
11 years ago
Date of purchase: 23/11/2013
We had car troubles on the East Cowes side and were concerned we wouldnt get…
We had car troubles on the East Cowes side and were concerned we wouldnt get up the ramp to the upper car deck. On speaking to one of the staff members he arranged for us to park on the liwer deck so...

Read all
0
Share
Trusted Customer
11 years ago
Date of purchase: 23/11/2013
The staff are very helpful and friendly and the ferry's always come on time if…
The staff are very helpful and friendly and the ferry's always come on time if there is any reason why they are not running on time you get plenty of notice .
0
Share
Trusted Customer
11 years ago
Date of purchase: 23/11/2013
But it would be even better if you could introduce the small car rate soon-…
But it would be even better if you could introduce the small car rate soon- for those of us travellers whose cars are half the size of others'!
0
Share
Trusted Customer
11 years ago
Date of purchase: 23/11/2013
Good reliable experience week after week
0
Share
Trusted Customer
11 years ago
Date of purchase: 23/11/2013
We use Red Funnel to transport our customers to and from the Island all the…
We use Red Funnel to transport our customers to and from the Island all the time.
0
Share
Trusted Customer
11 years ago
Date of purchase: 22/11/2013
always good
0
Share
Trusted Customer
11 years ago
Date of purchase: 20/11/2013
didnt travel as you cancelled my return travel and had nothing to offer instead
didnt travel as you cancelled my return travel and had nothing to offer instead
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
We needed to change the hydraulic rams on the linkspan at East Cowes and although we picked the quietest time it unfortunately inconvenienced some customers - we are really sorry for this.
Trusted Customer
11 years ago
having spent a great deal of money with red funnel during this year maybe a small token ie dicount on next travel could have been an offer as no ferrys available at time needed. whilst we on feel catering service need a rocket up their backsides
0
Share
Trusted Customer
11 years ago
Date of purchase: 22/11/2013
all good
0
Share
Trusted Customer
11 years ago
Date of purchase: 22/11/2013
Excellent, very flexible service.
0
Share
About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Read all
12 Bugle Street, Southampton, Hampshire, SO14 2JY, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.