On the outbound trip two of the three toilets were blocked and would not flush.
On the return trip 10.5 hours later this issue still persisted.
The cabin temperature on the return trip was so low it...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
We agree this is not acceptable so we'll investigate what caused the delay. In the meantime, thank you for the valuable feedback.
We had car troubles on the East Cowes side and were concerned we wouldnt get up the ramp to the upper car deck. On speaking to one of the staff members he arranged for us to park on the liwer deck so...
The staff are very helpful and friendly and the ferry's always come on time if there is any reason why they are not running on time you get plenty of notice .
didnt travel as you cancelled my return travel and had nothing to offer instead
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
We needed to change the hydraulic rams on the linkspan at East Cowes and although we picked the quietest time it unfortunately inconvenienced some customers - we are really sorry for this.
Trusted Customer
11 years ago
having spent a great deal of money with red funnel during this year maybe a small token ie dicount on next travel could have been an offer as no ferrys available at time needed. whilst we on feel catering service need a rocket up their backsides
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
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Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.