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Red Funnel Isle of Wight Ferries Reviews

Rated
Excellent
Service
4.1
/5
Product
4.1
/5

5

4

3

2

1

3,789

1,358

521

383

660

6,711

ratings over the past year

52,530 out of 52,487 reviews
Trusted Customer
11 years ago
Date of purchase: 09/11/2013
A pleasant trip both ways. Staff courteous and helpful, pleanty of saeting available in both directions…
A pleasant trip both ways. Staff courteous and helpful, pleanty of saeting available in both directions (this time). Overall very good.
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Trusted Customer
11 years ago
Date of purchase: 09/11/2013
Courteous and welcoming.
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Trusted Customer
11 years ago
Date of purchase: 09/11/2013
Fast and efficient service from booking to the return journey with very friendly staff. The…
Fast and efficient service from booking to the return journey with very friendly staff. The only negative I have is the pet area. We took our dog with us and whilst there is a covered pet area you...

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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thank you for the constructive review, we have some big improvements for pet owners coming next year.
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Trusted Customer
11 years ago
Date of purchase: 09/11/2013
Could be improved with space between cars for prams etc also changing facilities could be…
Could be improved with space between cars for prams etc also changing facilities could be cleaner!
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Trusted Customer
11 years ago
Date of purchase: 09/11/2013
Very helpful
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Trusted Customer
11 years ago
Date of purchase: 09/11/2013
As usual when there are a number of coaches on the ferry and the car…
As usual when there are a number of coaches on the ferry and the car deck is full there are not enough seats.
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Trusted Customer
11 years ago
Date of purchase: 09/11/2013
all staff very helpful. allowed me on early on our return trip and were considerate…
all staff very helpful. allowed me on early on our return trip and were considerate with parking position for my disabled passenger
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Trusted Customer
11 years ago
Date of purchase: 09/11/2013
An over priced crossing with sub standard warm food not hot, staff really dont care…
An over priced crossing with sub standard warm food not hot, staff really dont care about customers i was loaded on boat despite being middle of queue in lane 5 people who arrived after were loaded...

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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thank you for travelling with us and for the useful feedback. The order in which vehicles are loaded depends on the deck configuration and the traffic mix. If the mezzanine decks are in use, small cars will be sorted and loaded first to provide more walkway space between each car. On the main deck, vehicles in lane 1 at East Cowes whose occupants require lift access will be loaded early and parked near the lift. Of the vehicles assigned to C Deck, customers in lane 2 who paid slightly more for priority loading will be boarded before other traffic. These vehicles will be amongst the first to disembark. Freight traffic is loaded to ensure even weight distribution.
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Trusted Customer
11 years ago
Date of purchase: 09/11/2013
All went very well from online booking to the actual trip there and back. A…
All went very well from online booking to the actual trip there and back. A really good day visiting family on the island. only a minor issue I had a bacon bap from the galley, but unfortunately the...

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Trusted Customer
11 years ago
Date of purchase: 09/11/2013
Staff very friendly and helpful, and there is a flexible ticketing policy (ie if you…
Staff very friendly and helpful, and there is a flexible ticketing policy (ie if you have booked for one (cheap-rate) ticket, but find you need to travel at a different time, the policy seems to be...

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About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
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12 Bugle Street, Southampton, Hampshire, SO14 2JY, United Kingdom
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About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.