Merchant Logo

Red Funnel Isle of Wight Ferries Reviews

Rated
Excellent
Service
4.1
/5
Product
4.1
/5

5

4

3

2

1

3,524

1,263

498

373

624

6,282

ratings over the past year

Displaying all 52,644 reviews
Trusted Customer
11 years ago
Date of purchase: 28/06/2014
No problems and on time an enjoyable pleasant trip.
No problems and on time an enjoyable pleasant trip.
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thank you for your positive review and for travelling with us, we are pleased to hear you had a good holiday and hope that you will look to return to the island again in the future.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 28/06/2014
Very easy to book, ontime, no fuss a great example of excellent customer service. Thank you.
Very easy to book, ontime, no fuss a great example of excellent customer service. Thank you.
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thank you for your feedback, it is our goal to provide our customers with excellent customer service on each and every visit. We look forward to serving you again.
0
Share
Trusted Customer
11 years ago
Date of purchase: 27/06/2014
It was a little crowded but, overall, a good experience.
It was a little crowded but, overall, a good experience.
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Many thanks for your feedback, we hope you will look to travel with us again.
0
Share
Trusted Customer
11 years ago
Date of purchase: 23/06/2014
always good to travel with red funnel, always on time and obliging. food good will…
always good to travel with red funnel, always on time and obliging. food good will travel again. Barbara wilkins
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Many thanks for your comments, your positive feedback allows us to know our efforts are appreciated. We look forward to seeing you again in the future.
0
Share
Trusted Customer
11 years ago
Date of purchase: 28/06/2014
Great fan normally. Super staff, excellent in every way but absolutely loathe new ferry, Red…
Great fan normally. Super staff, excellent in every way but absolutely loathe new ferry, Red Falcon, although staff still great!
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thanks for your feedback, we are really proud of our staff and I'm glad that they help you to enjoy your time with us. However, we are sorry to hear you do not like the changes on our newly refurbished Red Falcon, can you please email customerservices@redfunnel.co.uk with any further details. We hope that this does not deter you from travelling with us.
0
Share
Trusted Customer
11 years ago
Date of purchase: 28/06/2014
First class crossing to the I.O.W. and return as always very efficient speedy boarding and…
First class crossing to the I.O.W. and return as always very efficient speedy boarding and very well organised.
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Your feedback is exactly what we like to hear. Thank you very much for taking the time to share your experience with us.
0
Share
Trusted Customer
11 years ago
Date of purchase: 28/06/2014
Travelling with Red Funnel is a pleasure from start to end. The boats are always…
Travelling with Red Funnel is a pleasure from start to end. The boats are always clean and well presented and the staff efficient and friendly. I will always use Red Funnel when travelling to the IOW.
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Naturally, at Red Funnel, our mission is to ensure our customers are very happy, so it is fantastic to read that you are. We look forward to welcoming you onboard again soon.
0
Share
Trusted Customer
11 years ago
Date of purchase: 28/06/2014
very efficient
very efficient
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thanks for your feedback, we hope you will look to book with us again.
Product reviews
0
Share
Trusted Customer
11 years ago
Date of purchase: 28/06/2014
Easy to book and good value for money. Also very helpful when needed a time…
Easy to book and good value for money. Also very helpful when needed a time change. However, we were unfortunate enough to travel with 2 coach's full of children who ran around the ferry and were...

Read all
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thank you for taking the time to leave feedback and we are pleased to hear you found the booking easy to make, however we are sorry to hear about your experience onboard. As you are aware we do make announcements for passengers to look after their children particularly if we see them running around. Unfortunately some passengers can be insensitive towards others and if you do see any acting irresponsibly then please mention it to the Onboard Service Officer who will speak to the parents or teachers directly. We hope that any disappointment caused on this occasion will not dissuade you from travelling with us in the future.
0
Share
Trusted Customer
11 years ago
Date of purchase: 27/06/2014
Perfectly acceptable. Staff were polite and helpful. Operations at the terminals were smooth and efficient.
Perfectly acceptable. Staff were polite and helpful. Operations at the terminals were smooth and efficient.
Merchant Logo
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thanks for your kind review, it’s good to hear that the hard work the staff put in is appreciated. We hope you will look to travel with us again soon.
0
Share
About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Read all
12 Bugle Street, Southampton, Hampshire, SO14 2JY, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Red Funnel Isle of Wight Ferries
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.