No problems and on time an enjoyable pleasant trip.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thank you for your positive review and for travelling with us, we are pleased to hear you had a good holiday and hope that you will look to return to the island again in the future.
Very easy to book, ontime, no fuss a great example of excellent customer service.
Thank you.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thank you for your feedback, it is our goal to provide our customers with excellent customer service on each and every visit. We look forward to serving you again.
always good to travel with red funnel, always on time and obliging. food good will travel again. Barbara wilkins
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Many thanks for your comments, your positive feedback allows us to know our efforts are appreciated. We look forward to seeing you again in the future.
Great fan normally. Super staff, excellent in every way but absolutely loathe new ferry, Red Falcon, although staff still great!
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thanks for your feedback, we are really proud of our staff and I'm glad that they help you to enjoy your time with us. However, we are sorry to hear you do not like the changes on our newly refurbished Red Falcon, can you please email customerservices@redfunnel.co.uk with any further details. We hope that this does not deter you from travelling with us.
Travelling with Red Funnel is a pleasure from start to end. The boats are always clean and well presented and the staff efficient and friendly. I will always use Red Funnel when travelling to the IOW.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Naturally, at Red Funnel, our mission is to ensure our customers are very happy, so it is fantastic to read that you are. We look forward to welcoming you onboard again soon.
Easy to book and good value for money. Also very helpful when needed a time change.
However, we were unfortunate enough to travel with 2 coach's full of children who ran around the ferry and were...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
Thank you for taking the time to leave feedback and we are pleased to hear you found the booking easy to make, however we are sorry to hear about your experience onboard. As you are aware we do make announcements for passengers to look after their children particularly if we see them running around. Unfortunately some passengers can be insensitive towards others and if you do see any acting irresponsibly then please mention it to the Onboard Service Officer who will speak to the parents or teachers directly. We hope that any disappointment caused on this occasion will not dissuade you from travelling with us in the future.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
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Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.