Unfortunately the one item arrived broken but upon contact it was no problem and Red Candy sent a replacement immediately with no fuss. Great work team.
I'm ever so sorry that your order was delivered late. Your parcel was safely despatched on Monday 3rd so should have been with you on either the 4th or 5th. We chased Hermes and it looks as though they accidently routed your parcel to an incorrect courier, which resulted in your parcel being sent between a few depots before it was eventually delivered on the 7th. Again, my sincere apologies for the inconvenience caused by this delay.
Andrew Menzies
Red Candy Director
Only one tiny moan - with the discount voucher that you sent with my order there was a very attractive knife block set advertised, couldn't find it on line, phoned and one of your colleagues informed...
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Red Candy Ltd
Red Candy
13 years ago
I'm very sorry for the confusion caused by this. The photograph was taken at the start of this year when the knife block was still in stock we sold our last one of these literally last week, and then discovered that it had been discontinued by the manufacturer. As we still have a few hundred flyers left on the shelf we didn't really want to let them go to waste. We will certainly be changing the design of the flyer when we run out!
Andrew Menzies
Red Candy Director
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