The service I received and the information the customer service gave me was excellent and the fellow was very pleasant and answered all my questions and explained everything to me in plain English.
Product reviews
Date of purchase: 01/05/2016
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Trusted Customer
10 years ago
good explained
Product reviews
Date of purchase: 01/05/2016
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Trusted Customer
10 years ago
Excellent service on the phone. Happy to change my insurance to Real Insurance
waiting on phones takes for ever! many times I tried and kept the phone.
Mail sent was wrongly addressed. Unit16/62 was written as Unit1662. So mail was reached very very late. Phone Staff Jessica...
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Real Insurance
Real Insurance
10 years ago
It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. Thank you for bringing this up, I have forwarded your comments to the Service Manager who will review this with their team. Thank you
Real Insurance
Date of purchase: 22/01/2016
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Trusted Customer
10 years ago
Joe was fantastic as he took his time to explain and simplify the questions.
Product reviews
Date of purchase: 28/04/2016
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Trusted Customer
10 years ago
The lady I spoke to was fantastic and very lovely
Product reviews
Date of purchase: 28/04/2016
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Trusted Customer
10 years ago
The officer was very friendly, courteous and.very efficient.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
