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Real Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/real-insurance | Feefo

Displaying all 5,580 reviews

Trusted Customer

9 days ago

Date of purchase: 28/08/2024

Was provided misleading information and requested to make an immediate payment to receive a CoC that day, which never eventuated.

Real Insurance

8 days ago

Hi there, Thank you for sharing your review with us, I am sorry to hear about any frustrations experienced during your time with us. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. I have notified our team and they will be in touch to provide assistance. Kind regards, Scott

Product reviews

The sales consultant was very pushy to make a sale and take payment. I had explained I needed a CoC that day and the salesperson for that to happen I would need to make payment immediately, which I di

...

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Real Insurance

8 days ago

Hi there, Thank you for sharing your review with us, I am sorry to hear about any frustrations experienced during your time with us. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. your feedback has been passed along to our team for review. I have notified our team and they will be in touch to provide assistance. Kind regards, Scott

Nicole Hall

Ranelagh

9 days ago

Date of purchase: 02/09/2024

What Nicole Hall said about Real Insurance:

Easy to deal with lovely to speak with on phone and very helpful.

Real Insurance

8 days ago

Hi Nicole, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Product reviews

Gloria Stewart

Central Coast

13 days ago

Date of purchase: 29/08/2024

What Gloria Stewart said about Real Insurance:

Professional, no hard sell & friendly consultants. In my case, very respectfull with the death of my late husband. I was very touched by a bouquet of very beautiful flowers sent to me by my case manag

...

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Real Insurance

10 days ago

Hi Gloria, Thank you for sharing your review with us, I am sorry to hear about your late husband, I would like to share my condolences with you. I am glad to hear about your appreciation for the flowers and that you have enjoyed the service that was provided. It is a pleasure to hear such lovely feedback, we really appreciate it. Kind regards, Scott

Product reviews

Trusted Customer

23 days ago

Date of purchase: 19/08/2024

The service from Luke was outstanding and he is the perfect example of excellence. When he said he'd call me back he followed through.

Real Insurance

23 days ago

Hi there, Thank you for sharing your great feedback regarding the service provided by Luke, it is lovely to hear about your satisfaction. We appreciate you letting us know about your thoughts as we have passed along your kind words on your behalf. Kind regards, Scott

Product reviews

Nilesh Jain

1 month ago

Date of purchase: 12/08/2024

What Nilesh Jain said about Real Insurance:

Great

Real Insurance

29 days ago

Hi Nilesh, Thank you for taking the time in sharing your review with us, we really appreciate it. Kind regards, Scott

Product reviews

Trusted Customer

1 month ago

Date of purchase: 06/08/2024

Very compassionate, easy to work with, helpful. I am recommending real Insurance to the rest of my family,

Real Insurance

1 month ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Product reviews

Trusted Customer

1 month ago

Date of purchase: 18/07/2024

Great product knowledge

Real Insurance

1 month ago

Hi there, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future. Kind regards, Scott

Product reviews

Trusted Customer

1 month ago

Date of purchase: 12/07/2024

Real Insurance

1 month ago

Hi there, Thank you for reaching out with your review and I am sorry to hear of any dissatisfaction that you might have. I would appreciate the opportunity to understand your feedback and escalate your concerns on to the relevant team to review. Can you please let me know a bit about your experience to assist me in passing your feedback on to the relevant team to look into and please let me know if you would like for our team to be in touch with you to discuss any concerns that you might have. Kind regards, Alisa

Product reviews

Trusted Customer

1 month ago

Date of purchase: 08/07/2024

Very professional

Real Insurance

1 month ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Product reviews

Trusted Customer

2 months ago

Date of purchase: 03/07/2024

You are doing a great job. May you always be successful. I am satisfied with you. Thank you Mustafa Ahmadi

Real Insurance

2 months ago

Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

Product reviews

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About Real Insurance

02 8886 8074

Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia

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Real Insurance Reviews

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Who can leave a Feefo review?

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How do we deal with fake reviews?