Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Ray Rose Ltd. Reviews

https://rayrose.com/
Rated
Exceptional

Ray Rose are a world leader in, hand made, dance shoe manufacturing, Latin, Ballroom, Salsa and Theatrical shoes.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

126

7

4

0

1

138

ratings over the past year

Displaying all 916 reviews
Trusted Customer
7 years ago
Date of purchase: 25/04/2018
Great product, Hreat Customer Service
Love the shoes! Best Ballroom shoes I have ever worn for competition & training. I would recommend.
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 24/04/2018
I love my shoes
helped explain different models of shoes
0
Share
EC
elizabeth carey
7 years ago
Date of purchase: 28/03/2018
What elizabeth carey said about Ray Rose Ltd.:
Uncomfortable shoes unfortunately!
The service to get the shoes was fine, but the shoes themselves are incredibly uncomfortable. I bought them on a recommendation for comfort, but I really don't think I can wear them. I do believe...

Read all
Merchant Logo
James
Ray Rose Ltd.
7 years ago
Hello Elizabeth,

Thank you for your feedback, and I'm very sorry to read that you aren't satisfied with the shoes you purchased. We pride ourselves on producing comfortable, high quality products, but the nature of the different model designs/strap configurations and the varying nature of people's foot shapes unfortunately means that some models will not necessarily be suitable for everyone.

I can see that the pair ordered was a discontinued model from our clearance stock; since this pair was produced we have upgraded all of the Latin sandals in our current range to improve support and include increased padding for comfort.

We do advise that customers try shoes on a soft clean surface when they receive them to check that they are happy with the comfort and fit; if not they can be returned to be exchanged or for a refund.

Obviously if the pair you have has been worn we would be unable to accept them now, however if they have not been worn, we would still be happy for you to return them.

Kind Regards,

James
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 21/04/2018
Very fast and efficient service. Excellent products.
0
Share
PD
Paulina Posadas dagio
7 years ago
Date of purchase: 22/03/2018
What Paulina Posadas dagio said about Ray Rose Ltd.:
Great quality, I been wearing the same style for 10 years.
Product reviews

0
Share
VC
vicky chronopoulou
7 years ago
Date of purchase: 02/04/2018
What vicky chronopoulou said about Ray Rose Ltd.:
Excellent
Very good products and excellent service. Very accomodative, answered all my questions via email, no problem at all. Have bought and will be buying again from ray rose.
Product reviews

0
Share
KL
Karolina Lokaj
7 years ago
Date of purchase: 01/04/2018
What Karolina Lokaj said about Ray Rose Ltd.:
There was a time efficient delivery and the products are high quality.
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 22/03/2018
Kind and helpful
They were so kind. My bank declined the charge at first (with it being out of the country for me) and they notified me right away and held the order so I could resolve it. The communication was quick...

Read all
Product reviews

0
Share
SJ
Shalini Jayathilaka
7 years ago
Date of purchase: 20/03/2018
What Shalini Jayathilaka said about Ray Rose Ltd.:
Excellent service & amazing shoes! Will be back ;)
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 13/04/2018
good
ottimo servizio, purtroppo le scarpe mi vanno un po' strette
Product reviews

0
Share
Not received a review invite?
About Ray Rose Ltd.
Ray Rose Ltd., is the culmination of over 30 years dedication to, and development of, high quality hand made shoes for dancers. Dancing has evolved considerably over the past 10 to 20 years, and the Latin American and Standard dancers of today combine both athleticism an artistic interpretation, with an intensity greater than those of previous generations. We believe that it is the responsibility of the dance shoe manufacturer to rise to the challenge and produce dance shoes that meet the needs of the modern dancer. We have risen to that challenge, by incorporating the following into the ArtSport range: Sports orthotics made from charcoal impregnated latex with metatarsal and arch supports. Heels made from stress tested Polycarbonate. "Anti-Slip" heel tips for ladies` shoes. Sports grade material in the back of the shoe, giving extra support to the ankle. Antibacterially coated microfiber socking and lining. Charcoal impregnated men`s shoes lining Men's "Pro-Glide" heel range which incorporates sports cushioning and a revolutionary "Anti-Slip" design. An exclusively developed "X" range incorporating additional features.
Read all
01375 391 617
8 Magnet Point, Magnet Road, West Thurrock, Essex, RM20 4DR, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Ray Rose Ltd.
Ray Rose Ltd., is the culmination of over 30 years dedication to, and development of, high quality hand made shoes for dancers. Dancing has evolved considerably over the past 10 to 20 years, and the Latin American and Standard dancers of today combine both athleticism an artistic interpretation, with an intensity greater than those of previous generations. We believe that it is the responsibility of the dance shoe manufacturer to rise to the challenge and produce dance shoes that meet the needs of the modern dancer. We have risen to that challenge, by incorporating the following into the ArtSport range: Sports orthotics made from charcoal impregnated latex with metatarsal and arch supports. Heels made from stress tested Polycarbonate. "Anti-Slip" heel tips for ladies` shoes. Sports grade material in the back of the shoe, giving extra support to the ankle. Antibacterially coated microfiber socking and lining. Charcoal impregnated men`s shoes lining Men's "Pro-Glide" heel range which incorporates sports cushioning and a revolutionary "Anti-Slip" design. An exclusively developed "X" range incorporating additional features.