Thank you for taking the time to complete our Aftersales questionnaire following the annual service of your Volvo C30. We appreciate you travelling from Driffield and we hope everything is in order. We hope your car is handling better with your new tyres. We really appreciate your comments, which have been passed on to the team at Malton, particularly as we have new members of staff in post following our recent restructure. If you require any further assistance please do not hesitate to contact Paula or JJ on 01653 693751 or if you are in the area please do call in for a coffee.
Thank you for continuing to use Ray Chapman Motors.
Kind regards
Product reviews
Date of purchase: 22/06/2016
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Trusted Customer
Yo23 3fp
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Engineer had not noticed or addressed warning message on dash display . Second visit required, problem not resolved,
Product reviews
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Dear Mr McC
We are sorry to read your comments. Our Group Service Manager, Mr David Kellett, has been trying to contact you to discuss this further. He will keep trying.
Kind regards
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Dear Mr McC
I know that our Group Service Manager has now spoken with you to apologise and this has been resolved to your satisfaction.
Kind regards
Date of purchase: 06/05/2016
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Trusted Customer
Hemingbrough
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Excellent courteous service by all involved from sales to prep. Nothing was too much trouble and they were outstanding in allowing us to road test several cars while towing our caravan. Brilliant...
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Product reviews
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good morning Mr N,
Thank you for taking the time to complete our Sales questionnaire and for your kind comments which have been passed on to your dedicated Sales Consultant, Dan Hall and the team at Malton. We are delighted you enjoyed the buying experience at Ray Chapman Motors and we hope you are enjoying your Volvo XC70. Should you have any queries or concerns please do not hesitate to contact Dan on 01653 693751 and he will be very help to you. In the meantime, we look forward to seeing you in the future.
prompt attention despite not having an appointment
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Mr H
We were pleased we were able to deal with your warning light problem without an appointment and hope that you have not had any further issues with your Volvo XC60. We look forward to seeing you in March for the annual service but in the meantime please contact us on 01904 789789 if you experience any further issues.
Kind regards
Date of purchase: 27/06/2016
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Trusted Customer
Scarborough
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Friendly efficient service, at a reasonable price. Can't ask for any more. Ray Chapmans Malton are more like our friends.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Dear Mrs P,
It is always lovely to see you at our Malton branch and we are delighted with your comments which have been passed on the Aftersales team. Thank you for your continued loyalty and next time you are passing please do call in for a coffee. We hope you are feeling much better.
Kind regards
Product reviews
Date of purchase: 06/05/2016
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Trusted Customer
Wilberfoss
9 years ago
What Trusted Customer said about Ray Chapman Motors:
The efficiency and expertiece of all the Ray Chapman staff is A1
Product reviews
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Mr A,
Thank you for your kind comments which have been passed on to the team at York. We hope your Volvo V60 is performing well following it's annual MOT. We hope to see you in York again the future but in the meantime we thought you may enjoy this video! https://youtu.be/qGpqsXGLcTc?list=PLIqyLU4s8oiO_vTf1YXDttQecD8j6Lb0A
Thank you for using RCM.
Kind regards
Date of purchase: 17/06/2016
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Trusted Customer
malton
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Thank you for buying your Volvo S60 from Ray Chapman Motors Malton and for your kind comments which have been passed on to your dedicated Sales Consultant, Dan Hall and the team at Malton. We are delighted you are enjoying your S60 but if you have any queries at all please give Dan a call on 01653 693751. We look forward to seeing you next year when you vehicle service is due.
Kind regards
Product reviews
Date of purchase: 26/05/2016
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Trusted Customer
Darley, Harrogate
9 years ago
What Trusted Customer said about Ray Chapman Motors:
As always the service at Ray Chapman's was excellent.
Product reviews
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Dear Mrs H,
We are delighted you are pleased with everything following the service and MOT of your Volvo V40. We have passed on your comments to the aftersales team at Malton. We would like to thank you for continuing to use Ray Chapman Motors and we look forward to seeing you in the dealership again in the future. In the meantime please call your dedicated Sales Consultant, Dan Hall, if you need any assistance.
Many thanks,
Date of purchase: 27/06/2016
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Trusted Customer
Malton
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Everything carried out efficiently as usual. can't ask for more.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr T-S
Thank you for taking the time to complete our Service questionnaire, following the annual service of your Volvo V40. We are pleased that everything is satisfactory and your comments have been passed on to the team at Malton. We look forward to seeing you in the dealership again in the future. In the meantime, we know you had new wiper blades fitted so you may enjoy this video https://youtu.be/DruiK8m8Qyk?list=PLIqyLU4s8oiPodK4tt06Ia3jhCnpZa36I
Thank you for continuing to use Ray Chapman Motors.
Kind regards
Product reviews
Date of purchase: 18/05/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Faultless as usual first class service fixed problem at very short notice can't recommend highly enough
Product reviews
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Mr S,
We are delighted you are pleased following the service and mot of your Volvo V70. Your comments are much appreciated and have been passed on to the Aftersales team at Malton. Thank you for your continued loyalty and we look forward to seeing you in the dealership again in the future. In the meantime, if you have any concerns please contact JJ or Paula on 01653 693751.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.