Thank you for taking the time to complete our Service questionnaire following your visit to Malton. We are delighted with your comments and have passed them on to the Aftersales team. We hope all is well with your Volvo XC60 following it's service and that the dent repair is satisfactory. We look forward to seeing you again in the future. Thank you for your continued loyalty.
Kind regards
Product reviews
Date of purchase: 05/10/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
The experience of changing my Volvo was very pleasant thanks to Martin. The whole thing was done in a very friendly and effficient manner. I am not convinced of the necessity of Jim reading through...
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Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Mr S
We are delighted you are enjoying your Volvo XC90 and we are sorry that there was an issue with the Parts ordered. This has been taken up with our Parts team. Your comments re the paperwork have also been discussed internally. Martin Dunning your dedicated Sales Consultant I doing a great job but is new to our business and hence the reason why the paperwork was rechecked by James. We are sorry that this has detracted from your experience. If you do have any further queries or concerns please do not hesitate to contact Martin on 01904 789789 and he will be very happy to help.
Kind regards
Product reviews
Date of purchase: 19/09/2016
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Trusted Customer
YORK
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Thank you for taking the time to complete our Service questionnaire following the annual service of your Volvo S40 at our York dealership. Your kind comments have been passed on to the team at York. We look forward to seeing you in the dealership again in the future.
Kind regards
Date of purchase: 19/09/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Thank you for your feedback which has been passed on to the team at Malton. We hope you are still enjoying your Volvo V40 and we look forward to seeing you in the dealership again in the future.
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Date of purchase: 16/09/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Great service and friendly staff who go out of the way to help you
Product reviews
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr O,
We are delighted to read your comments following the purchase of your Volvo V40 Cross Country from our Malton branch and they have been passed on to your dedicated Sales Consultant, Dan Hall and the team. We hope you are enjoying your Volvo V40 and we look forward to seeing you in the dealership again in the future. Thank you for buying your Volvo from Ray Chapman Motors.
Kind regards
Date of purchase: 08/10/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
roger ward was excellent-prompt,accurate,a proper sales person.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr M,
Thank you for your kind words which have been passed on to Roger Ward and the team at Malton. We hope you are enjoying your Volvo XC90 and we look forward to seeing you at Malton again in the future. Please do not hesitate to contact Roger on 01653 693751 if you have any queries or concerns. Thank you for buying your Volvo XC90 from Ray Chapman Motors.
Thank you for completing our Service questionnaire which has been passed on to Barrie Davis and the team at York. We are delighted to read your comments. We hope you are enjoying your Volvo XC70 and that all is well following your FREE Quality Assurance Inspection. We look forward to seeing you in the York dealership again in the future. Thank you for buying your Motability Volvo from Ray Chapman Motors.
Kind regards
Product reviews
Date of purchase: 26/09/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
This is my third car I have purchased from Ray chapmans, I always receive a fantastic service from them . From first enquiry to hand over of my car, I am always looked after very well.
I love my...
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Product reviews
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Dear Mrs G,
Thank you for completing your Sales questionnaire following the purchase of your Volvo XC60. We are pleased you are enjoying your new Volvo and we look forward to seeing you in December for your FREE Quality Assurance Inspection. We will contact you in due course to arrange a mutually convenient time. In the meantime, please do not hesitate to contact your dedicated Sales Consultant, James Sutcliffe on 01653 693751 should you have any queries. We look forward to seeing you again soon.
Kind regards
Date of purchase: 10/09/2016
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Trusted Customer
Kingston upon Hull.
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Excellent experience really looked after the customer, nothing was any trouble for the staff, a long day shortened by well manored and courteous staff.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good AFternoon Mr A,
We are delighted to read you were pleased following your FREE Quality Assurance Inspection at our Malton dealership. Your kind words have been passed on to the team. We hope you are enjoying your Volvo V40 and we look forward to seeing you in the dealership again in the future. In the meantime, please do not hesitate to contact your dedicated Sales Consultant, Andrew Morby-Smith on 01653 693751 should you have any queries. Thank you for choosing Ray Chapman Motors.
Kind regards
Product reviews
Date of purchase: 11/10/2016
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Trusted Customer
Bedale
9 years ago
What Trusted Customer said about Ray Chapman Motors:
All my many questions were answered in a kind helpful away
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mrs W,
Thank you for taking the time to complete our questionnaire and for your kind words which have been passed on to the team at Malton. We hope you are still enjoying your Volvo V40 and we look forward to seeing you at Malton again in the future. In the meantime, please do not hesitate to contact your dedicated Sales Consultant, Dan Hall, on 01653 693751 should you have any queries.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.