How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Ray Chapman Motors Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Consistent, efficient, friendly, knowledgable and excellent staff as always...

Consistent, efficient, friendly, knowledgable and excellent staff as always

Product reviews

Date of purchase: 24/06/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Perfect

Very good service excellent salesman Barry v40 was a good choice for me.

Product reviews

Ray Chapman Motors

9 years ago

Thank you Mr F for your kind words which have been passed on to Barrie Davis and the team at York. We are delighted you are pleased with your Volvo V40 and we look forward to seeing you in the York dealership again in the future. In the meantime if there is anything you are unsure of in the future please do not hesitate to contact Barrie on 01904 789789. Thank you for purchasing your new vehicle from Ray Chapman Motors and we wish you a Merry Christmas and Happy New Year.

Date of purchase: 07/07/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Top job by Roger

Brilliant experience all round. Car prepped perfectly, no hick ups very easy, would definitely do business again.

Product reviews

Date of purchase: 28/09/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

One of the better motor dealers.

Friendly, helpful and efficient.

Product reviews

Date of purchase: 18/07/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Top Job

The prep work on my used car was a lot better than I expected

Product reviews

Ray Chapman Motors

9 years ago

Dear Mr W,

We have taken your advice and put everyone on a diet of dog walking, strong tea and cake. It isn't really having much effect just yet! Thank you for your comments which have been passed on to Roger Ward and the team at Malton. We are delighted you are enjoying your Skoda and we hope to see you at Malton again in the future. In the meantime, we hope you and your family have a lovely Christmas and all the very best for 2017. Thank you again for purchasing your vehicle from Ray Chapman Motors.

Date of purchase: 28/09/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Couldn't be better

Best experience we have received in all the years we have bought cars (and my husband has been in the Motor Trade for 44 years) James was a delight to deal with and a great credit to Ray Chapmans.

Ray Chapman Motors

9 years ago

Good Morning Mrs W,

Thank you for your kind words which have been passed on to your dedicated Sales Consultant, James Sutcliffe and the team at Malton. We are delighted to read your comments and that you are enjoying your Volvo V40 Cross Country. We hope all is well since it had it's complementary Quality Assurance Inspection. If you have any concerns or queries please do not hesitate to contact James on 01653 693751 and he will be happy to help. In the meantime, Merry Christmas and we look forward to seeing you in the Malton dealership again in the future.

Thank you for purchasing your Volvo from Ray Chapman Motors.

Kind regards

Product reviews

Date of purchase: 08/06/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Good service by Ray Chapman Motors

Always polite & professional

Product reviews

Date of purchase: 04/10/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Friendly service

A very efficient & friendly service. The service team kept me informed about updates to my car

Ray Chapman Motors

9 years ago

Thank you for your comments Mr Marsden. It's always a pleasure to see you at our Malton dealership. We hope you have a lovely Christmas and all the very best for 2017.

Kind regards

Product reviews

Date of purchase: 11/07/2016

0

TC

Trusted Customer

stonehaven, aberdeenshire.

9 years ago

What Trusted Customer said about Ray Chapman Motors:

if you were closer to home i would certainly deal with them again

very professional,and helpful. salesman was very pleasant.

Product reviews

Ray Chapman Motors

9 years ago

Good Afternoon Mr B,

Thank you for travelling all the way from Aberdeenshire to purchase your Saab from Ray Chapman Motors Malton. We are delighted you were happy with your experience. Sadly, Derrick Whitworth has now retired but his replacement, Gareth Burns, will be very happy to help if you have any queries or concerns. In the meantime, we hope you and your family have a lovely Christmas and all the very best for the New Year.

Date of purchase: 08/07/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Excellent service by Ray Chapman Motors

Car checked at short notice due to potential problem.

Date of purchase: 21/10/2016

0

Ray Chapman Motors Reviews

Your Purchase of Volvo XC90More reviews of this product (49)View product websiteAn excellent motor from Volvo where much thought has gone into its innovative design

Your Purchase of Volvo V40More reviews of this product (36)View product website

Your Purchase of Skoda OctaviaMore reviews of this product (49)View product websiteGreat car, happy with the price and condition on hand over.

Your Service Volvo S60More reviews of this product (137)View product websiteIt's a service, they did it to my entire satisfaction.

Your Service Skoda OctaviaMore reviews of this product (137)View product websiteRoger Ward is a top bloke, and a great representative of the company and brand (even though we bought a used Skoda). Someone should find out what he has for breakfast and get the full team on it. I...Read more

Your Purchase of Volvo V40 Cross CountryMore reviews of this product (49)View product websiteGreat car suits me for all my motoring needs and Very Classy. I get great comments about the stylish interior White exterior and biscuit colour interior

Your Service Volvo V40More reviews of this product (101)View product website

Your Service Volvo XC90More reviews of this product (137)View product website

Your Workshop visitMore reviews of this product (1)View product websitepleased with car and trade-in deal. car was well presented. salesman was derrick whitworth

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?