The experience of booking the car in was polite and courteous. Reception was also as good. The vehicle was returned to me ina very clean state and the attitude of your staff was excellent.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr J
Thank you for taking the time to complete our Service questionnaire and for your feedback which has been passed on to the team at York. We are delighted with your comments following the Complementary Quality Assurance Inspection and are glad that you are enjoying your vehicle. If you do have any queries or concerns once you have driven it further please do not hesitate to contact your dedicated Sales Consultant, Duncan Macrae on 01904 789789. Thank you for buying your Volvo XC60 from us.
We hope you and your family have a lovely Christmas and all the very best for 2017.
Product reviews
Date of purchase: 04/08/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
As ever the service was excellent. a problem was quickly identified and a solution offered.
Product reviews
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Dear Mrs L,
We have passed on your kind words to the aftersales team at York and we do really appreciate you travelling from Durham to have your vehicle maintained by Ray Chapman Motors. We hope you haven't had any further issues with your vehicle but if you are at all concerned please call our Service Desk on 01904 789789. In the meantime, thank you for your continued loyalty and we look forward to seeing you in the dealership again in the future.
Merry Christmas and all the very best for 2017.
Kind regards
Date of purchase: 14/09/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Excellent customer focused service, friendly knowledgeable staff, great deal, and servicing process just as good.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mrs C
Thank you for taking the time to complete our service questionnaire following the service of your Volvo V40. We are delighted with your comments which have been passed on to your dedicated Sales Consultant, Rob Riddell and the team at Malton. We look forward to seeing you in the dealership again in the future and please do not hesitate to contact Rob on 01653 693751 if you need any assistance.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.