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Ray Chapman Motors Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

Skelton , York

9 years ago

What Trusted Customer said about Ray Chapman Motors:

At last I've got a box to write in. Right -love my V40 still finding new se...

At last I've got a box to write in. Right -love my V40 still finding new services. Have had Jags for past 15 years but wouldn't go back. Admittedly it's 8years newer than my Jag but much superior car

Product reviews

Ray Chapman Motors

9 years ago

Good Afternoon Mr C,

We are delighted you are happy with your Volvo V40 and hope that some of your queries were answered at your Complementary Quality Assurance Inspection at the start of this month. If there is anything else you are unsure of please do give us a call on 01904 789789 or alternatively call in if you are in the area. The coffee is always on! Thank you for purchasing your new Volvo from Ray Chapman Motors York and we look forward to seeing you in the dealership again in the future.

In the meantime, we hope you have a lovely Christmas and all the very best for 2017.

Kind regards

Date of purchase: 20/06/2016

0

Trusted Customer

9 years ago

Excellent service

Great. Problem with tyre that wasn't a puncture - sorted free and quickly. Thanks

Date of purchase: 11/10/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Excellent service by Ray Chapman Motors

As usual they are excellent

Product reviews

Date of purchase: 09/08/2016

0

TC

Trusted Customer

Fridaythorpe

9 years ago

What Trusted Customer said about Ray Chapman Motors:

We have always had excellent service from all staff at Malton with special ...

We have always had excellent service from all staff at Malton with special mention of Dan Hall

Ray Chapman Motors

9 years ago

Good afternoon Mr W,

We have passed on your comments to your dedicated Sales Consultant, Dan Hall and the team at Malton. We hope you are enjoying your Volvo XC60 and we look forward to seeing you in the dealership again in the future. Your complementary Quality Assurance Inspection is now due so we will give you a call to organise a mutually convenient date.

In the meantime, if you have any concerns or queries please give Dan a call on 01653 693751 and he will be happy to help.

Merry Christmas and Happy New Year.

Kind regards

Product reviews

Date of purchase: 06/09/2016

0

Trusted Customer

9 years ago

Same problem 4th time in 3years with V70.Only convincing explanation after ...

Same problem 4th time in 3years with V70.Only convincing explanation after seeking written report from Service Manager.

Ray Chapman Motors

9 years ago

Good Afternoon Dr McG,

Thank you for your comments. We are as disappointed as you with the issue with the EGR as this has been an ongoing issue for some time. Hopefully the latest modification will have finally resolved this issue. We know that our Group Service Manager, David Kellett has been in contact with you about this and hope this is now resolved to your satisfaction. Thank you for your continued loyalty and we hope to see you in the York dealership in the future.

In the meantime, we hope you have a lovely Christmas and all the best for the New Year.

Kind regards

Product reviews

Date of purchase: 10/10/2016

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TC

Trusted Customer

York

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Accommodating

A change in my circumstances meant I needed a courtesy car and this was accommodated. Notice was also taken of my requirement to finish for a set time to travel later that day. The full benefits of...

Ray Chapman Motors

9 years ago

Good Afternoon Mr T,

We are delighted we were able to accommodate your plans and that you have taken advantage of a Service plan. We hope you are enjoying your Volvo XC90 and that all is well since it's annual service this week. We hope you have a lovely Christmas and New Year and we look forward to seeing you at York again in the future.

Kind regards

Date of purchase: 21/10/2016

0

Trusted Customer

9 years ago

Great Service.

Purchased car from a distance and great service. Many Thanks.

Ray Chapman Motors

9 years ago

Good Afternoon Mr and Mrs T,

Thank you for travelling from Lincoln to purchase your Volvo V40 R Design. We hope you are enjoying your new vehicle. if you have any questions please give Andrew Morby-Smith a call on 01653 693751 and he will be happy to help. In the meantime, we hope you have a lovely Christmas and New Year. Thank you for buying your Volvo from Ray Chapman Motors Malton.

Date of purchase: 05/10/2016

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

A pleasant experience

Polite, courteous & helpful; everything one expects from a reptuable dealer.

Product reviews

Date of purchase: 07/06/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Excellent service by Ray Chapman Motors

Always great service

Product reviews

Date of purchase: 27/07/2016

0

Trusted Customer

9 years ago

FEEFO FOLLY.

Already done one review for this specific vehicle and RCM. Feefo is amateurish at best, it's already telling me this is perfect feedback - I rest my case !

Date of purchase: 17/06/2016

1

Ray Chapman Motors Reviews

Your Purchase of Volvo V40More reviews of this product (49)View product websiteThrilled with my V40 Had Jags for about 15 years but wouldn't go back. Still finding new gimmicks on it eg today - stop engine while in neutral press twice. Staff first class- enjoy going to see...Read more

Your Service Volvo S40More reviews of this product (101)View product websiteThey were excellent as usual

Your Purchase of Volvo XC60More reviews of this product (49)View product website

Your Service Volvo V70More reviews of this product (101)View product websiteThis is our 5th V70 the only one in which we are disappointed.

Your Purchase of Volvo XC60More reviews of this product (36)View product websiteA nice car, comfortable, easy to drive and reasonably economical. I don't like the rear tinted glass, but had no option with it. Only one reversing light is cost cutting too far, not what one expects...Read more

Your Service Volvo C30More reviews of this product (137)View product websiteI got exactly what I required

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