We felt very comfortable and unhurried in deciding which car to buy
Product reviews
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Dear Mr B
We are delighted to read your feedback which has been passed on to your dedicated Sales Consultant, Dan Hall and the team at Malton. We hope you are enjoying your Volvo V40 Cross Country and we look forward to seeing you in the dealership again in the future. In the meantime, we hope you enjoy this short video https://youtu.be/6mJMPvEtsCQ?list=PLIqyLU4s8oiPwHrGQGFwAW4T7QRUgTMw8
Kind regards
Date of purchase: 30/01/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
The car was booked in for a three month revue, they said it would be an hour and was ready when they said. The two queries I had were looked at and sorted.
The car was cleaned and vacuumed! It looked...
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Ray Chapman Motors
Ray Chapman Motors
9 years ago
Thank you Mrs G for your feedback which has been passed on to the team at Malton. We hope you are continuing to enjoy your Volvo XC60 and we look forward to seeing you in September for the first service. We will contact you nearer the time to organise a mutually convenient date.
Kind regards
Product reviews
Date of purchase: 24/01/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
This vehicle is the second S80 purchased from you which should in itself speak volumes about the service that I receive from you, and also the vehicles that you promote.
From the moment that my wife...
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Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr B,
Thank you so much for your feedback which has been passed on to Dan Hall and the team at Malton. We would like to thank you for your continued loyalty, especially as you travel from Doncaster and we hope you are enjoying your new Volvo S80. If you have any queries at all please do call Dan on 01653 693751 and he will be very happy to help. We hope to see you at Malton again in the future.
Kind regards
Product reviews
Date of purchase: 19/01/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Excellent customer service and responsiveness. Car was exactly as described and advertised and Gareth, whom I dealt with, couldn't have been more helpful. Very impressed.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr M
Thank you for purchasing your Volvo XC70 from Ray Chapman Motors Malton. We hope you are enjoying your vehicle and have passed on your kind words to Gareth and the team at Malton. We know you won't be coming to us for service as you are in Ireland but should you have any queries at all please call Gareth on 01653 693751. We do hope to speak to you again in the future.
Kind regards
Date of purchase: 14/01/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Barrie Davis, the salesman who assisted me, is very helpful and friendly. He gives a personal service.
RCM come across as a family type company and not a corporate organisiation, such as Audi.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr H,
We are delighted to read your feedback following the purchase of your Volvo XC60. Your comments have been passed on to your dedicated Sales Consultant, Barrie Davis and the team at York. We are pleased you are enjoying your new vehicle and we look forward to seeing you in the York dealership again in the future. In the meantime, please do not hesitate to contact Barrie on 01904 789789 should you have any queries.
Kind regards
Product reviews
Date of purchase: 25/01/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Thank you for taking the time to complete our Service questionnaire following the annual service of your Volvo V70. We also hope you are enjoying your new Volvo XC60 and we have passed on your kind comments to your dedicated Sales Consultant, Andrew Morby-Smith and the team at Malton. We look forward to seeing you in the dealership again soon. Thank you again for your continued loyalty.
Great service at the garage. No harassment or pressure to buy anything. The salesman was honest, helpful, and professional. A deal was struck that represented good value for money. The only negative...
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Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr B,
Thank you for taking the time to complete our feedback and for your comments which have been passed on to your dedicated Sales Consultant, Martin Dunning and the team at York. We have someone looking at the issues with our card machines so that this will hopefully be resolved soon. We are sorry you had to wait. We hope you are enjoying your Volvo V40 and we look forward to seeing you in the dealership again in the future. Thank you for purchasing your vehicle from Ray Chapman Motors York.
Kind regards,
Date of purchase: 31/01/2017
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Trusted Customer
Doncaster
9 years ago
What Trusted Customer said about Ray Chapman Motors:
From the first point of contact with James Sutcliffe from their sales team, the company approach was very professional and supportive throughout, including after sales service. We did not feel under...
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Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr P,
Thank you for traelling from Doncaster to purchase your new Volvo V40 Cross Country from Ray Chapman Motors Malton. We are delighted you are pleased with your buying experience and your comments have been passed on to your dedicated Sales Consultant, James Sutcliffe and the team at Malton. We hope you enjoy driving your new vehicle but if there is anything you are unsure of or have any queries please give James a call on 01653 693751.
Great service provided before and after sale.
Experience was easy and enjoyable.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mrs H,
Thank you for taking the time to complete our Sales questionnaire following the purchase of your Volvo V60 Cross Country. We are delighted you enjoyed the experience and we hope to see you at the Malton dealership again in the future. In the meantime please do not hesitate to contact your dedicated Sales Consultant, Andrew Morby-Smith, on 01653 693751 should you have any queries or concerns. Thank you for purchasing your vehicle from Ray Chapman Motors Malton.
Kind regards
Date of purchase: 12/01/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
As always I found my purchase transaction to move along seamlessly and I was treated with the utmost curtesy.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mrs T
Thank you for your kind words which have been passed on to the team at Malton. We hope you are pleased with your cosmetic repair. Should you require anything further please do contact either Paula or JJ on 01653 693751.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.