Third purchase from Ray Chapman, very easy to deal with. Maybe it's because it's a family business but just a more pleasant experience than with the big chain dealers, genuinely helpful sales people...
Read more
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Thank you for your continued loyalty to Ray Chapman Motors York and Volvo. We hope you are delighted with your Volvo V40 and we look forward to seeing you in the dealership again in the future. Please contact Mark Johnson on 01904 789789 if you have any concerns and need assistance.
Thanks again.
Kind regards
Date of purchase: 02/03/2017
0
Share
TC
Trusted Customer
York
9 years ago
What Trusted Customer said about Ray Chapman Motors:
From initial enquiry all the way through to delivery. Everything ran very smoothly. Nothing was too much trouble
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Thank you Mr A for your kind words which have been passed on to your dedicated Sales Consultant, Rob Riddell and the team at Malton. Thank you for purchasing your Volvo XC90 from Ray Chapman Motors Malton and we hope you have many miles of enjoyable motoring. If you have any queries, please do not hesitate to contact Rob on 01653 693751. In the meantime, you may enjoy this short video https://youtu.be/7C_dR7XvY5g?list=PLIqyLU4s8oiOKob8nrVKvycY7O-bB0fWB
Kind regards
Date of purchase: 28/03/2017
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
A polite and efficient experience, from dropping the car off to picking it back up.
The volvo team did a great job.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good evening Mr C,
Thank you for you comments following the service of your Volvo XC60 at our York dealership. Please remember to keep an eye on your tyres as they were identified as needing attention in the future on our Free Volvo Health Check. You may find this short video useful. https://youtu.be/6mJMPvEtsCQ?list=PLIqyLU4s8oiPwHrGQGFwAW4T7QRUgTMw8
When you wish to replace your tyres please call us on 01904 789789 for a very competitive quote.
Kind regards
Date of purchase: 24/03/2017
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Thank you for purchasing your Volvo S60 from Ray Chapman Motors. We hope you are enjoying your new vehicle. If you have any questions please contact your dedicated Sales Consultant at Malton, Dan Hall, on 01653 693751.
Kind regards
Date of purchase: 21/03/2017
0
Share
TC
Trusted Customer
Pickering
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Dealt with Rob from start to finish
Could not do enough for us
Excellent service
I would recommend Ray Chapman to anyone that asks
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good evening Mr W
Thank you for purchasing your Volvo XC60 from Ray Chapman Motors Malton and we hope you are enjoying your new vehicle. Your kind comments have been passed on to Rob Riddell and the team at Malton. We look forward to seeing you in the dealership again in the future.
Kind regards
Date of purchase: 29/03/2017
0
Share
Trusted Customer
9 years ago
Everything on time,courteous service
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Thank you Mr H. We hope all is well following the MOT of your Volvo XC60. We look forward to seeing you in the York dealership again in the future.
Kind regards
Date of purchase: 11/03/2017
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Basic car sale was ok. A few extras asked for which was told would be taken care of, never happened.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Dear Miss S
Thank you for your comments which we have discussed with the team. We understand that your enquiry was regarding a neoprene liner at the time of the handover and that your dedicated Sales Consultant, Gareth Burns gave you some information and suggested you call him if you would like to progress it. Unfortunately Gareth is unaware that you did decide to progress this and as it was not mentioned to him when he rang to check everything was ok he has overlooked this. Gareth will call you to organise this for you. In the meantime we do hope you are enjoying your Volvo XC60.
Kind regards
Date of purchase: 02/03/2017
0
Share
TC
Trusted Customer
Wetherby
9 years ago
What Trusted Customer said about Ray Chapman Motors:
I cannot fault Ray Chapman, grteat company, and have looked after us well, when other Volvo dealers in Yorkshire di not. Hence why they get all our Volvo business.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Thank you Mr S for your kind comments following your visit with your Volvo XC90 to the York dealership. We hope you are not experiencing any further issues with your vehicle but if you do have any concerns please contact Kelly or Nigel on 01904 789789. We look forward to seeing you in the dealership again in the future.
Kind regards
Date of purchase: 23/03/2017
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Efficient service; helpful and welcoming staff; comfortable waiting area.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Thank you Dr S for your comments which have been passed on to the team at Malton. We look forward to seeing you again in the future.
Kind regards
Date of purchase: 09/03/2017
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
The service at Ray Chapman's is second to none, we have been customers for a number of years and would not go anywhere else for our purchase or servicing.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Dear Mr W,
Thank you for your continued loyalty to Ray Chapman Motors and Volvo. We have passed on your comments to the team at York and are delighted you are pleased with the purchase of your new Volvo V40. If you have any concerns or questions please give Mark Johnson, your dedicated Sales Consultant at call on 01904 789789.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.