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Ray Chapman Motors Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ray-chapman-motors | Feefo

Displaying all 9,134 reviews

Mr Alan Butler

8 years ago

Date of purchase: 21/02/2017

What Mr Alan Butler said about Ray Chapman Motors:

Information

Service & MOT kept informed at all the time

Product reviews

Mr Simon Lyle

8 years ago

Date of purchase: 17/02/2017

What Mr Simon Lyle said about Ray Chapman Motors:

Excellent service by Ray Chapman Motors

You did a good job and were friendly.

Mr Michael Goodall

York

8 years ago

Date of purchase: 15/02/2017

What Mr Michael Goodall said about Ray Chapman Motors:

From start to finish my experience was excellent, I was not pushed into any...

From start to finish my experience was excellent, I was not pushed into any purchase, the sales man was very helpful answered all y questions . Would recommend to a friend

Ray Chapman Motors

8 years ago

Good afternoon Mr G

We hope you are enjoying your Mercedes and we are delightful with your comments which have been passed on to your dedicated Sales Consultant, Dan Hall and the team at Malton. Dan will be very pleased to assist any of your friends with their motoring requirements. They can call him on 01653 693751! We look forward to seeing you at Malton again in the future.

Thank you for buying your new vehicle from Ray Chapman Motors.

Kind regards

Mr Christopher Massey

Wakefield

8 years ago

Date of purchase: 21/02/2017

What Mr Christopher Massey said about Ray Chapman Motors:

Warranty work following a breakdown carried out quickly to my satisfaction.

Following a breakdown whilst within the warranty period my car was taken to Ray Chapmans York at my request. The repair work was carried out to my satisfaction and very quickly. However, the speed at...

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Ray Chapman Motors

8 years ago

Good Afternoon Mr M

Thank you for your comments which have been passed on to the team at York. We always try and return cars to customers as promptly as possible once any repairs have been carried out to the correct standard. We hope you are not having any further issues and we hope to see you later in the year for the annual service of your Volvo S60. In the meantime, please give either Kellie or NIgel a call on 01904 789789 should you have any further concerns.

Kind regards

Mrs Karen Reed

8 years ago

Date of purchase: 28/02/2017

What Mrs Karen Reed said about Ray Chapman Motors:

Absolutely fabulous customer service at all times!!

Ray Chapman Motors

8 years ago

Good afternoon Mrs R,

We are delighted you are pleased with your recent visit to our Malton workshop and we hope your Volvo V60 is driving well. We look forward to seeing you in the dealership again in the future. The annual service is due in June but we will contact you nearer the time to organise a mutually convenient date. In preparation for that visit please watch this short video https://youtu.be/BJQwTF6JjDA?list=PLIqyLU4s8oiP1aAsR8ISX-Snq_85Y5Vq4

Thanks again.

Product reviews

Mr James Baxter

8 years ago

Date of purchase: 24/02/2017

What Mr James Baxter said about Ray Chapman Motors:

Excellent service by Ray Chapman Motors

Excellent service , kept up to date by phone and mail

Ray Chapman Motors

8 years ago

Good afternoon Mr B

Thank you for completing the feedback questionnaire following the purchase of your Volvo V70. We hope you are enjoying your new vehicle and we have passed on your comments to Gareth Burns, your dedicated Sales Consultant and the team at Malton. We look forward to seeing you in Malton again in the future but please call Gareth on 01653 693751 should you have any queries. Thank you for buying you new vehicle from Ray Chapman Motors.

Kind regards

Mr Mike Boast

8 years ago

Date of purchase: 23/02/2017

What Mr Mike Boast said about Ray Chapman Motors:

excellent customer service very kind, thoughtful and overall a great experience, lovely family friendly firm

Ray Chapman Motors

8 years ago

Good Afternoon

Thank you for buying your Land Rover Freelander from Ray Chapman Motors Malton. Your kind words have been passed on to your dedicated Sales Consultant, Gareth Burns and the team at Malton. We hope you enjoy your new vehicle but if you have any queries or concerns please call Gareth on 01653 693751. We look forward to seeing you at Malton again in the future.

Kind regards

Trusted Customer

8 years ago

Date of purchase: 28/02/2017

Excellent

Very prompt and efficient service. Courteous service too.

Mr Ian Walker

8 years ago

Date of purchase: 10/02/2017

What Mr Ian Walker said about Ray Chapman Motors:

Good Customer Service

Very good customer service no problems

Mrs Annette Forde

8 years ago

Date of purchase: 08/02/2017

What Mrs Annette Forde said about Ray Chapman Motors:

Based on purchasing a car & dealing with paperwork to export the car to Ire...

Based on purchasing a car & dealing with paperwork to export the car to Ireland

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About Ray Chapman Motors

Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1968 - almost 50 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.

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01904 789789

White Rose Close, York Business Park, York, North Yorkshire, YO26 6RL, United Kingdom