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Ray Chapman Motors Reviews

http://www.raychapmanmotors.co.uk/
Rated
Excellent
Service
4.7
/5
Product
5
/5

5

4

3

2

1

1,482

157

45

29

36

1,749

ratings over the past year

Displaying all 7,390 reviews
Trusted Customer
11 months ago
Very expensive compared to other garages: No cutesy car so had to wait all day. Unfortunately l needed Volvo assist 2 weeks later and was told by a member of your team to phone 02086039416. I was told
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Ali Todd
Ray Chapman Motors
11 months ago
Dear Mrs B, We are very disappointed to read your feedback as this is not the level of service we expect to provide to our customers. Shelley Phillips, Service Manager, Huddersfield has spoken with Volvo Assist on your behalf and will come back to you in due course. Unfortunately, we have limited availability on courtesy vehicles and these are booked in advance. You should have been asked at the time of booking if you required one and this has been reiterated with the team. Shelley will come back to you shortly, but in the meantime you can contact her on 01484 531362. Again please accept our sincere apologies and we do hope to see you again in the future. Kind regards, Ray Chapman Motors (Clive Brook) Huddersfield.
Date of purchase: 22/05/2023
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Trusted Customer
11 months ago
The service given to me by Ray Chapman Motor's was excellent as usual. I should always recommend them to anyone.
Date of purchase: 04/05/2023
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MD
Mr Robin Dixon
11 months ago
What Mr Robin Dixon said about Ray Chapman Motors:
Very professional service and treated very well by staff. I like the fact that my car gets a full valet now when I bring it in to you.
Date of purchase: 02/05/2023
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ML
Mr Paul Linfoot
11 months ago
What Mr Paul Linfoot said about Ray Chapman Motors:
It took several weeks to order a sensor. When I came to get it fitted they had not painted in the correct colour then had to take one off a new car. Prior to getting my appointment I had to make all t
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Date of purchase: 23/05/2023
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ML
Mr Barry Latif
11 months ago
What Mr Barry Latif said about Ray Chapman Motors:
They are very attentive and the people so nice
Date of purchase: 16/05/2023
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Trusted Customer
11 months ago
Helpful staff
Date of purchase: 25/05/2023
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Trusted Customer
11 months ago
Usually Ray Chapman in Malton are great. This time they failed to mention some issues they found with my car and the cost of repair. When I called back the following day for a quote for repair they fa
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WC
Ray Chapman Motors
11 months ago
Good Morning Mr S, We are very disappointed to read your comments and we know that our Service Manager, Dan Watson, has spoken to you and explained about the Vehicle Health Check video that was sent to you which shows the work required and costs. We are sorry that this was not communicated to you correctly at the time and we will await your call to book in your vehicle to have the work done. In the meantime, please contact Dan on 01653 693751 should you require any further information. We have discussed your comments with the team and again please accept our sincere apologies. Have a lovely weekend. Kind regards, RCM Malton
Date of purchase: 10/05/2023
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MB
Mr Richard Blomfield
11 months ago
What Mr Richard Blomfield said about Ray Chapman Motors:
First rate service
Date of purchase: 11/05/2023
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MB
Mrs Marie Brown
11 months ago
What Mrs Marie Brown said about Ray Chapman Motors:
Very good professional service as always
Date of purchase: 12/05/2023
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MP
Mr Alan Perkins
11 months ago
What Mr Alan Perkins said about Ray Chapman Motors:
Outstanding.
Date of purchase: 24/05/2023
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About Ray Chapman Motors
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1968 - almost 50 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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01904 789789
White Rose Close, York Business Park, York, North Yorkshire, YO26 6RL, United Kingdom
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About Ray Chapman Motors
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1968 - almost 50 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.