Ray Chapman Motors Reviews

Good Afternoon Dr A, We are delighted to read your feedback and are so pleased you are enjoying your all-new Volvo XC90. Your comments have been passed on to Rob Riddell and the team at Malton. No complaints from two teenagers must be a first! We hope to see you in the New Year for your complimentary Quality Assurance Inspection. We will contact you nearer the time to organise a mutually convenient appointment. In the meantime, we hope you will call in with your family for our Opening Celebration Weekend, 20th - 23rd November, when we will give you a guided tour around our refurbished Malton dealership. It is now finished! Kind regards Ray Chapman Motors, Malton

Good Morning Mr D Thank you for taking the time to complete our Sales questionnaire following the purchase of your Volvo V60 from our York dealership. Your comments have been passed on to your dedicated Sales Consultant, Steve Long and the team at York. Please do not hesitate to contact us on 01904 789789 if you have any queries. We look forward to seeing you again in the future. Many thanks, Kind regards Ray Chapman Motors, York

Good Morning Mr LW, Thank you for taking the time to complete our Service questionnaire. We were very disappointed to read your comments about not returning telephone calls and all staff have been reminded about returning calls promptly and if not able to, asking someone else to call and explain why there will be a delay. We know that your dedicated Sales Consultant, Louis Fligg, did speak with you on 21st September to check that everything was OK but we have rung again today and left a message to arrange to sort out the intermittent fault with your fuel gauge. Please accept our sincere apologies but we will get this sorted for you. Kind regards Ray Chapman Motors, York

Good Morning Mr R Thank you for completing our Service questionnaire. We are delighted to hear you were pleased with the annual service of your Volvo XC60 and that you are enjoying your new vehicle. We hope you will be able to join us to celebrate the official opening in November of our Malton dealership following it's refurbishment. Look out for your personal invitation coming through via email in due course. In the meantime, please do not hesitate to contact your dedicated Sales Consultant, Andrew Morby-Smith, should you have any queries. Many thanks, Ray Chapman Motors, Malton