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The UK's leading supplier for storage solutions.

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ratings over the past year

Rapid Racking is no longer an active Feefo customer
Displaying all 12,092 reviews
LH
Leonard Hunt
2 years ago
Date of purchase: 20/06/2022
What Leonard Hunt said about Rapid Racking:
The best bits are the wheels-run smooth. The plastic collars are not great.
Impossible to erect on one's own. Iffy /cheap plastic collars responsible.
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Customer Service
Rapid Racking
2 years ago
Dear Mr Hunt Thanks for taking the time to talk to me recently, as discussed I know you have a bit left to complete but if you have any further questions/queries and we will be happy to assist you Kind regards Nathan
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Gary Mitchell
2 years ago
Date of purchase: 21/06/2022
What Gary Mitchell said about Rapid Racking:
Great service
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Customer Service
Rapid Racking
2 years ago
Hi Gary Thanks for your positive comment and for letting us know Hope we can help you again soon Best Wishes Nathan
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Trusted Customer
2 years ago
Date of purchase: 20/06/2022
Good value solid shelving but quite hard work to put together
Had difficulty putting the units together due to paint overspray on the flanges of stiffening bars
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Customer Service
Rapid Racking
2 years ago
Good afternoon Thanks for taking the time to talk to me today, apologies for this issue. It does sound like one end of the beam the paint was to thick. We will feed this back and check the current stock Thanks again Nathan
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Trusted Customer
2 years ago
Date of purchase: 17/06/2022
Tool chest purchase
Easy to use website checkout straightforward communication good no issues with delivery or product which was as described and seems good quality but have not had long enough to see if it stands test...

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Rapid Racking
2 years ago
Good Morning Thanks for letting us know and for sending us your great review Best Wishes Nathan
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MARTIN AUSTIN
2 years ago
Date of purchase: 23/06/2022
What MARTIN AUSTIN said about Rapid Racking:
Very fast delivery, we'll be using Rapid Racking again to improve our stores.
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Customer Service
Rapid Racking
2 years ago
Hi Martin Thanks for feeding this back to us and for giving us a great rating Looking forward to helping you again soon Kind regards Chloe
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Trusted Customer
3 years ago
Date of purchase: 15/06/2022
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Customer Service
Rapid Racking
3 years ago
Good Afternoon Thanks very much for feeding this back to us, the boards should be 7mm so we will amend this so it is correct Apologies for this but thanks again for bringing this to our attention Best Wishes Nathan
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Ged Shepherd
3 years ago
Date of purchase: 19/06/2022
What Ged Shepherd said about Rapid Racking:
Awesome
Great offer for a great product, easy to assemble and has made a great difference to our storage area.
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Customer Service
Rapid Racking
3 years ago
Hi Ged Thanks for letting us know , great that you are happy with the Budget shelving and it is working well for you Many Thanks Chloe
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William Richardson
3 years ago
Date of purchase: 20/06/2022
What William Richardson said about Rapid Racking:
The shelving is easy to assemble and disassemble and the staff excellent
yes I would, great product and knowledgeable and helpful
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Customer Service
Rapid Racking
3 years ago
Hi William Thanks for you great review and for feeding this back. Hope we can help you again soon Best Wishes Nathan
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Mark Gray
Swindon
3 years ago
Date of purchase: 20/06/2022
What Mark Gray said about Rapid Racking:
Well intentioned, but hit and miss on performance
Well intentioned, but took an age to receive a quote, whilst at the same time receiving email marketing campaigns every day. The chipboard shelving was the wrong size for 2 out of the 3 units. That...

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Customer Service
Rapid Racking
3 years ago
Hi Mark Thanks for taking the time to send us your response. Apologies for the issue with the boards, we will track this for you to make sure the correct boards arrive. We must not take our customers for granted and must make every effort to get future orders delivered correctly and to be able to respond in good time for enquiries we receive Kind regards Laura
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David Towells
3 years ago
Date of purchase: 15/06/2022
What David Towells said about Rapid Racking:
Terrible customer service
You only really know how good a company is when something goes wrong and how its resolved and unfortunately Rapid Racking's customer service is shockingly bad. 6 emails over two weeks without any...

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Customer Service
Rapid Racking
3 years ago
Hi David Apologies again for the delay on your order, as discussed we have let you down on this order and we need to turn this around for you I will track the order for the replacement cupboard to make sure this is delivered 30/06 or 01/07 latest Moving forward we must make every effort to get any future orders right and delivered as expected Apologies again for this Kind regards Nathan
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About Rapid Racking
Rapid Racking is the UK’s leading supplier for storage solutions. Since our inception in 1986, we have continued to provide high quality racking, shelving, storage containers and workplace accessories. With the largest stock hold in the UK, and a proud member of the Manutan Group, we offer our customers more than 30,000 products at a competitive cost. On top of storage solutions, we offer a range of industry-certified services including design, installation, dismantle and removal, and rack inspections.
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Kemble Enterprise Park, Cirencester, Gloucestershire, GL7 6BQ, United Kingdom
Why trust Feefo reviews?

About Rapid Racking
Rapid Racking is the UK’s leading supplier for storage solutions. Since our inception in 1986, we have continued to provide high quality racking, shelving, storage containers and workplace accessories. With the largest stock hold in the UK, and a proud member of the Manutan Group, we offer our customers more than 30,000 products at a competitive cost. On top of storage solutions, we offer a range of industry-certified services including design, installation, dismantle and removal, and rack inspections.